Application Support Engineer

4 weeks ago

Bengaluru, India TALENTON TECHNOLOGY SERVICES PRIVATE LIMITED Full time

Job Duties and Responsibilities - Able to perform effective Incident Management from incident start through resolution, partnering with Development to determine root causes, and driving rigorous Problem Management to follow through on actions - Proactive issue identification and resolution - Own the production environment, monitoring availability and ensuring a holistic system health, handling application deployments - Triage and Remediate production systems - Resolve issues within the SLA - Achieve 90% automation and reduce manual intervention - Be the primary operational support engineer for multiple large, distributed, critical software applications. Skills, Experience, and Requirements - Engineering degree with 5+ years of experience in Application Support and Automation - Strong understanding of modern monitoring and logging technologies (Logz.io, CloudWatch, DynaTrace) - Understand microservice architecture - Experience in Unix, Shell scripting/Python/Java, SQL, AWS, etc - Experience in troubleshooting complex applications as well as environmental issues. (ref:hirist.tech)

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