Credit and Collections Analyst

The opportunity
Unity Technologies is looking for a Credit and Collections analyst to be an integral part of our Revenue Operations team You will be working cross functionally with our Sales, Finance, Legal and Revenue accounting team. The ideal candidate will have a strong attention to detail and be able to work in a collaborative, fast-paced environment. In this role, you will be focused on reviewing new cash collections, resolving unapplied cash and reconciling accounts to reduce aged receivables.

At Unity, you'll make a difference. In a collaborative, fast-growing environment, we're redefining development, solving hard problems, and enabling the success of our community. Inclusion at Unity is driven by one overarching framework: Empathy, Respect, and Opportunity.

This is a hybrid position based in our Bangalore office. General working hours for this role will be 2pm-11pm IST during the weekdays.

Relocation support is not available for this position.

Work visa/immigration sponsorship is not available for this position.

What You'll Be Doing

• Perform credit checks for new customer accounts and update credit for existing customers based on positive/negative information.
• Monitor, review, follow-up and resolve issues related to overdue account receivables and Contact customers with past due invoices, exercising considerable judgment, professionalism and tact.
• Escalate issues to Supervisor and Account Managers when their intervention or awareness is required and perform account reconciliations to ensure that outstanding balances are correct.
• Review unapplied credits and handle refund requests and respond to customer inquiries with respect to billing, suspension of services and collections in accordance with company SLAs.
• Ad-hoc, special projects, and other requests as needed

What We're Looking For

• Credit and collections experience in a fast paced SAS/high-tech industry
• Must be self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment with minimal supervision
• Experience with Workday, Netsuite, Zuora and/or Salesforce
• Excellent communication skills and the ability to communicate effectively across departments and at different levels
• Knowledge of excel at an intermediate level

You might also have

• Adept at handling shifting priorities and meeting deadlines
• Proven attention to detail
• Proactive and eager to learn and try new things
• Ability to work with team members spread across multiple locations

Additional Information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Life at Unity
We offer a wide range of benefits designed to support employees' well-being and work-life balance. You can read more about them on our career page.

Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.

As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit Unity.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.
This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.
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