
Customer Service Executive
3 days ago
Customer Service Executive - UCV Finance - UCV Finance - Motor Finance - Sales - Dhamtari - Nehru Garden - CSE
Key Deliverables:
Lead Generation
- Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market.
Customer Relationship Management
- End to end customer relationship management including explaining product offerings and resolving sales queries.
- Cross-selling product offerings to customers.
- Educates customers with information to build their understanding of issues and capabilities.
- Goes beyond their day-to-day work to assist customers in a positive manner.
Dealer Relationship Management
- Maintaining relationship with assigned dealer.
Deal Processing
- Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)
Internal Stakeholder Management
- Interact with operations and credit team in order to ensure smooth processing of loan application.
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Customer Service Executive
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