Customer Service Executive

3 days ago


Dhamtari Dhamtari Nehru Garden Govt Hospital Road near Nehru Garden Dhamtari Dhamtari Chhattisgarh India Tata Capital Finance Ltd Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Customer Service Executive - UCV Finance - UCV Finance - Motor Finance - Sales - Dhamtari - Nehru Garden - CSE

Key Deliverables:

Lead Generation

  • Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market.

Customer Relationship Management

  • End to end customer relationship management including explaining product offerings and resolving sales queries.
  • Cross-selling product offerings to customers.
  • Educates customers with information to build their understanding of issues and capabilities.
  • Goes beyond their day-to-day work to assist customers in a positive manner.

Dealer Relationship Management

  • Maintaining relationship with assigned dealer.

Deal Processing

  • Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc)

Internal Stakeholder Management

  • Interact with operations and credit team in order to ensure smooth processing of loan application.

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