Associate Analyst
3 days ago
What You'll Do
We're looking for an enthusiastic Associate Analyst to join Avalara's Managed Implementation team. You will focus on assisting customers with onboarding and product implementation. You'll gain hands-on experience with Avalara's tax compliance solutions while working in a collaborative.
What Your Responsibilities Will Be
Roles and Responsibilities:
- Support planning and execution of client implementations.
- Configure solutions based on customer requirements.
- Coordinate between our teams and clients for smooth delivery.
- Troubleshoot and resolve basic issues, escalating when needed.
- Help with customer training on Avalara products and integrations.
- Provide support during customer onboarding.
- Maintain project documentation and status updates.
What You'll Need to be Successful
Qualifications
- Bachelor's degree (BCA., B.Tech) or equivalent.
- 0.6 2 years' experience in software implementation / support (ERP knowledge).
- We are looking for good knowledge in MS Office
- Willingness to work in night shifts (5:30 pm onwards).
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