Customer Support Executive
3 days ago
Key Responsibilities
- Support provided to client using Drlogy's SaaS solutions (Lab, Hospital & Clinic Management Software)
- Identify and engage prospective clients through cold calls, emails, field visits, and referrals
- Conduct software presentations and live demos (online/offline), training to existing customers
- Build and maintain long-term client relationships for repeat business and referrals
- Coordinate with the technical team for seamless onboarding and support
Qualifications & Skills
- Bachelor's degree in Business, Marketing, Life Sciences, or related field
- Strong communication and negotiation skills
- Tech-savvy with ability to learn and explain software tools
- Self-motivated, confident, and result-oriented
- Comfortable working independently and as part of a team
What We Offer
- Premium-level training, onboarding, and mentorship
- Certification and growth opportunities in SaaS industry
- Opportunity to work with a fast-growing and respected healthcare SaaS brand
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