Customer Support Executive

3 days ago


Rajkot, India Drlogy Technologies Pvt. Ltd. Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Key Responsibilities

  • Support provided to client using Drlogy's SaaS solutions (Lab, Hospital & Clinic Management Software)
  • Identify and engage prospective clients through cold calls, emails, field visits, and referrals
  • Conduct software presentations and live demos (online/offline), training to existing customers
  • Build and maintain long-term client relationships for repeat business and referrals
  • Coordinate with the technical team for seamless onboarding and support

Qualifications & Skills

  • Bachelor's degree in Business, Marketing, Life Sciences, or related field
  • Strong communication and negotiation skills
  • Tech-savvy with ability to learn and explain software tools
  • Self-motivated, confident, and result-oriented
  • Comfortable working independently and as part of a team

What We Offer

  • Premium-level training, onboarding, and mentorship
  • Certification and growth opportunities in SaaS industry
  • Opportunity to work with a fast-growing and respected healthcare SaaS brand


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