Hiring For Analyst role- UK Mortgage- Case management- Ghansoli

We are hiring for Analyst role in Mortgage- Case management profile.

Location:- Ghansoli

Shifts:- UK

Transport:- One way

Work from office ( 5 Days)

Role & responsibilities

• Taking ownership and being accountable of mortgage applications, from initial submission through to offer, delivering a seamless service to brokers and partners
  
  • Reviewing and screening residential owner occupied and buy to let (in both individual names and trading companies names) mortgage applications to understand the customer and application type, ensuring the correct packaging requirements are set
  
  • Applying a future thinking, holistic approach by anticipating the need of the underwriter, this will be done through:
  
  o Understanding and assessing the risk of the application
  
  o Using and interpreting lending policy to ensure the case meets the packaging guidelines
  
  • Being responsible for the quality of data, identify and correct inaccuracies, including customer personal data, property portfolio and income and commitments, including the validation of documentation
  
  • Working to agreed deadlines, meeting and exceeding set SLAs at each touchpoint
  
  • Managing all mortgage documents and supporting information, by assessing and validate documents, ensuring they meet the relevant policy and regulatory guidelines.
  
  • Ensuring the case is managed through the relevant systems, ensuring one customer and application record that is reflective of the information required to manage risk and deliver for our customers, including using relevant third party websites and systems, e.g. Companies House
  
  • Having the ability to review and asses key documents and mortgage information, such as:
  
  o Income evidence; payslips, P60s, SA302s, financial accounts and business plans etc
  
  o Proof of ID, proof of address
  
  o Buy to let portfolios etc
  
  o Credit reference reports, EPC reports, Companies House searches
  
  • Undertaking required Customer due-diligence through:
  
  o Document assessment and validation; proof of ID, proof of address
  
  o Ensure accuracy of data from a customer identity perspective
  
  o Ensure CDD policies are adhered to
  
  • Protecting the customer and the Bank by having a strong knowledge of anti-money laundering policies and fraud prevention processes.  Identification of potential external fraud, and scheme misuse to protect the bank against possible bad debts.
  
  • Adhering to required data management standards by applying the correct updates and notes in a clear and concise way
  
  • Maintaining strong technical system knowledge of mortgage origination systems and the wider supporting systems (quest, lender hub, kama etc.)
  
  • Delivering against service KPIs, ensuring efficiency and effectiveness targets are met
  
  • Understanding of system rules and affordability calculators to ensure adherence to policy and bank risk appetite
  
  • Adhering to all Standard Operating Procedures across the application journey
  
  Review and screen residential owner occupied and buy to let (in both individual names and trading
  
  companies names) mortgage applications to understand the customer and application type,
  
  ensuring the correct packaging requirements are set
  
  • Review the quality of data and identify inaccuracies including customer personal data, property portfolio and income and commitments, ensuring the mortgage application is set up for success and ready to be underwritten
  
  • Regularly reviewing mortgage applications against agreed deadlines to ensure cases are
  
  progressed in a timely and accurate manner
  
  • Review packaging documents once received, ensuring they meet the relevant requests. Including
  
  the checking of documents, validating the data and updating the system information through the documents received or the use of relevant third party websites and systems, e.g. Companies House
  
  • Review and validate documentation and supporting information such as:
  
  o Income evidence; payslips, P60s, SA302s, financial accounts and business plans etc
  
  o Customer due-diligence documentation; proof of ID, proof of address
  
  o Buy to let portfolios etc
  
  o Credit reference reports, EPC reports, Companies House searches
  
  • Understand and apply Bank policies in terms of documentation, case set up and mortgage
  
  valuation requirements
  
  • Identify cases that require manual referral to the onshore team and refer them in a timely manner
  
  to ensure the customer experience isn't detrimental, this could be due to;
  
  o AML concerns
  
  Complex case/documentation requirements
  
  o System errors etc
  
  • Protect the customer and the Bank by having a strong knowledge of anti-money laundering
  
  policies, customer due diligence policies and fraud prevention processes.  Identification of potential
  
  external fraud, and scheme misuse to protect the bank against possible bad debts
  
  • Support the successful progression of mortgage applications through the use of systems, applying
  
  the correct updates and notes in a clear and concise way
  
  • Both technical system knowledge of mortgage origination systems and the wider supporting
  
  systems (quest, lender hub, kama etc.)
  
  • Support the management of a large volume of mortgage applications, and work is priortised
  
  accordingly to deliver against service KPIs
  
  • Understanding of system rules and affordability calculators to ensure adherence to policy and bank
  
  risk appetite
  
  • A good understanding of both Residential and Commercial lending, particularly in a UK market
  
  • Adhere to Standard Operating Procedures when assessing Mortgage valuations, Certificates of
  
  Titles and post offer documents, applying business and lending policies to the assessment to ensure
  
  appropriate decisions can be made as a result of the assessment
  
  • Identify and review changes to Standard Operating Procedures and support the implementation of
  
  improvement ideas to improve the customer experience and realise cost benefits

Interested candidates can share their updated resume on the below email