
Mis Analyst
2 days ago
Job Summary:
We are seeking a highly skilled MIS Analyst to join our team. The ideal candidate will have extensive experience in data analysis, excellent problem-solving skills, and strong communication abilities. The role involves creating and publishing daily, weekly, and monthly dashboards, ensuring continuous focus on meeting and exceeding Service Level Agreements (SLAs), conducting error analysis and Root Cause Analysis (RCA), and reporting data metrics.
Key Responsibilities:
Data Analysis and Dashboard Creation:
Develop and publish daily, weekly, and monthly dashboards to provide insights into key performance indicators.
Utilize Excel and other data visualization tools to create comprehensive and user-friendly reports
SLA Management:
Continuously focus on meeting and exceeding SLAs to ensure high-quality service delivery.
Drive initiatives to improve SLA performance and maintain a proactive approach to addressing potential issues.
Error Analysis and RCA:
Conduct thorough error analysis to identify trends and root causes.
Implement corrective actions based on RCA findings to prevent future errors.
Data Metrics Reporting:
Collect, analyze, and report data metrics to stakeholders.
Ensure data accuracy and integrity in all reports.
Experience: At least 5 years in a similar MIS role.
HR Details :-
Name :- Priyanka Kamble
Contact :
Mail Id:-
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