Claim Handler

6 days ago


Bengaluru, Karnataka, India Acko Full time

Company Description

ACKO is a leading digital-first insurance provider in India, catering to over 200 million tech-savvy families with innovative solutions for protecting their families, assets, and finances. Established in 2016, ACKO introduced the D2C model in India, offering insurance services that are transparent, hassle-free, and paperless. Known for offering instant renewals, same-day claim settlements, and app-based updates, ACKO has redefined insurance for the digital age. Backed by renowned investors, the company has raised over $450 million, served 75+ million customers, and issued nearly 900 million policies. ACKO continues to grow rapidly and create new experiences in the insurance sector.

Role Description

This is a full-time on-site role, based in Bengaluru, for a Claim Handler. The Claim Handler will handle and manage insurance claims efficiently while ensuring a seamless and satisfying experience for customers. Responsibilities include reviewing claims documentation, conducting investigations, resolving claims promptly, and maintaining accurate records. Additionally, the role will require clear communication with clients and other stakeholders to address queries and provide status updates.

Qualifications

  • Proven skills in Claims Handling and Claims Management to process and resolve claims efficiently.
  • Strong understanding of Insurance Claims and general knowledge of the insurance industry.
  • Excellent Communication skills to engage effectively with clients and internal teams.
  • Attention to detail and ability to maintain accurate documentation.
  • Prior experience in claims management and insurance is an advantage.
  • Bachelor's degree in medical background (BDS, B.Pharma etc)


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