Motor Claims Handler

12 hours ago

Bengaluru Karnataka, India Vividcareers Full time

Designation - **Motor Claims Handler**

Role - **Claim processing (Motor Claims)**

Location - **Bangalore, Karnataka**

Qualification - **BE or BTech (Automobile or Mechanical stream mandate)**

Salary - **Up to 5.5 LPA (500000 fixed + 50000 annual performance bonus)**

Experience - **1+ years of experience**

Job Description
- To carry out strict 6p checks, verify and tally COL / NOL, check all parameters and make a decision on admissibility and - arrive at a decision in quick and shortest time.
- Evaluate every claim on the required documents to process the claim based on the circumstantial evidence provided by the customer in claims intimation and also on the documents shared by the customer / claimant /Insured and must be
- able to take the decision on claim admissibility.
- Inform and educate customers on NCB benefits, explain customers on withdrawal of claim in case of minor to save NCB
- Follow up with customers for any pending documents, ensure reminders and communications are sent to them using the standard communication templates for any such reminders and communications.
- Hand Holding the customers on loss minimization in scenarios where the claim is non-admissible.
- Manage and take decisions on the settlement of non-complex claims based on photographs shared by the field executive/Customer. Technical explanation of claim assessments to the customer during the conversation.
- Should have Customer convincing skills to Convince customers and ensure diversion of non-network garage customers to Acko network garages and promote Acko advantage program which is also directly attributing towards CSE- CAT 2“KPIʼs.
- Should have good negotiation skills with respect to Repair V/s Replacement and labour charges for repair to attain loss minimization.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7805867540

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