Excellent Opportunity with We are looking for a candidate with Dispute Management experience

2 weeks ago

Greater Chennai Area, India HCLTech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Excellent Opportunity with HCLTech We are looking for a candidate with Dispute Management experience.

Designation: Team Lead

Work Location: Chennai

Shift: Night Shift

Education: Graduation is Mandatory

Date:23rd & 24th Aug

Description:


• Oversee daily operations of the dispute management team.


• Set performance targets and monitor KPIs.


• Lead root cause elimination projects across departments.


• Partner with IT to enhance dispute resolution tools and systems.


• Develop training modules and conduct workshops.


• Present dispute trends and risk areas to senior leadership.


• Ensure compliance with internal controls and external regulations.


• Manage stakeholder expectations and service delivery.

Required Skills:


• Team Leadership – Supervise daily operations and performance.


• KPI Management – Define and track dispute resolution metrics.


• Cross-Departmental Influence – Drive collaboration across business units.


• Automation & Digitization – Lead initiatives to streamline dispute handling.


• Strategic Thinking – Align dispute management with business goals.


• Risk Management – Identify and mitigate financial and reputational risks.


• Presentation Skills – Deliver insights and recommendations to leadership.

Walk-in with 2 copies of your resume with an ID proof

Thanks,

Sobiya

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