Operations Manager – Diagnostics Centre

11 hours ago

Vashi Navi Mumbai Maharashtra, India Noble Hat Solutions Full time ₹ 4,80,000 per year

Operations Manager – Diagnostics Centre

Position: Operations Manager

Industry: Diagnostics / Pathology

Location: Navi Mumbai

Experience: 4–6 years in operations (healthcare preferred)

Email resume -

Key Responsibilities

  • Oversee day-to-day operations of the diagnostic centre to ensure smooth functioning.
  • Manage staff scheduling, rostering, and performance, ensuring an efficient workflow.
  • Monitor patient experience, ensure minimal waiting time, and handle escalations professionally.
  • Coordinate vendor management, including consumables, reagents, equipment servicing, and AMC renewals.
  • Manage logistics, including sample movement, home collection coordination, and report dispatch.
  • Oversee equipment checks, calibration, preventive maintenance, and troubleshooting.
  • Ensure full compliance with NABL/NABH processes, SOP adherence, and safety protocols.
  • Collaborate with lab, front office, phlebotomy, and quality teams for seamless service delivery.
  • Track daily KPIs, operational costs, and resource utilization for efficiency improvement.
  • Handle centre administration, documentation, and coordination with management.

Requirements

  • Graduate in any discipline; MBA/Healthcare Management preferred.
  • 4–6 years of experience in operations (diagnostics, hospital, or healthcare industry preferred).
  • Strong leadership, communication, and team management skills.
  • Ability to multitask and manage high-pressure situations.
  • Proficiency in MS Office and familiarity with LIS/HIS systems is an advantage.

Job Types: Full-time, Permanent

Pay: ₹15, ₹40,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid sick time
  • Paid time off

Work Location: In person

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