Community Success Intern

17 hours ago


Mumbai, Maharashtra, India Cloud Counselage Full time ₹ 2,40,000 - ₹ 6,00,000 per year


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Job Overview:

We are looking for an enthusiastic Community Success Intern to support our 'Industry Academia Community. The ideal candidate would work with Community Lead/Manager to manage the community stakeholders i.e. college faculty, student members, community ambassadors

Responsibilities:

  • Interacting and assisting members
  • Design and conduct community success activities
  • Prioritize and manage many open cases/tasks
  • Critically review existing product and processes with the goal of constant improvement
  • Analyse the member activities and queries
  • Recommend improvements in processes and systems based on the analysis
  • Improve member references by writing and maintaining documentation
  • Assist in planning, coordinating community activities
  • Help draft/create success stories

Requirements:

  • Data Analysis
  • Minimum 3 months commitment for 20 hours per week working
  • Good analytical skills and problem-solving skills
  • Good communication skills
  • Knowledge of CRM & ticketing systems will be an advantage

Eligibility:

  • A graduating student in the field of Data Science
  • Diploma in a related field
  • Working knowledge of MS Office tools
  • Membership of Industry Academia Community (If you are not a member already, please signup )

What's for the candidate:

  • Internship Certificate from Cloud Counselage Pvt. Ltd.
  • Volunteer Certificate from Gift-A-Career Foundation
  • Exposure to different software and applications
  • Opportunity to learn new tools
  • Mentorship from Industry experts
  • Career Guidance
  • Work from Home & Flexible working hours
  • Opportunity for a paid internship after 3 months or permanent employment

Job Location: Remote/Hybrid/In-Office

Note: To accomplish our vision, our Flagship Event 'IAC VISION 2030' would provide employment and career opportunities for millions of job-ready interns, freshers and professionals in our Industry Academia Community (IAC).

By submitting your application you accept the Terms and Conditions.




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