Front Office Trainee

3 days ago


Kadavanthara Kochi Kerala, India Niko Hotels Full time ₹ 1,08,000 - ₹ 1,80,000 per year

Key Responsibilities:

  • Greet guests, clients, and visitors warmly and professionally.
  • Assist with check-in, check-out, and reservation processes.
  • Answer phone calls, emails, and inquiries promptly and courteously.
  • Support the team in managing guest complaints and providing quick resolutions.
  • Maintain records of guests, visitors, and administrative documents.
  • Coordinate with housekeeping, food & beverage, and other departments for smooth operations.
  • Handle cash/credit transactions (under supervision, if applicable).
  • Ensure the reception area is tidy, welcoming, and well-organized.
  • Learn and follow standard operating procedures (SOPs) for the front office.
  • Perform other duties as assigned during the training period.

Job Types: Full-time, Fresher

Pay: ₹9, ₹15,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided

Work Location: In person


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