
Sr. Associate IS Organizational Effectiveness Scrum Master
1 day ago
Role Description:
The Sr. Associate IS Organizational Effectiveness Scrum Master is a leader and coach who facilitates team ART SRT events , processes , and supports teams in delivering value.
The role involves facilitating communication and collaboration among teams, ensuring alignment with the program vision, managing risks and dependencies , and driving relentless improvement. They also often participate in the Lean-Agile transformation, coaching leaders, teams, and Scrum Master/Team Coachesin the new mindset and processes. They help adapt SAFe to the organizations needs, standardizing and documenting practices
Roles & Responsibilities:
Lead and manage product delivery using agile frameworks and techniques. Align with Agile values such as prioritizing individuals and interactions over processes and tools.
Lead and facilitate agile events including stand-ups, sprint /PI planning, sprint /PI reviews, retrospectives, demos and backlog refinement meetings to promote team collaboration.
Advise SAFe events, including PI Planning, Scrum of Scrums, and Inspect & Adapt workshops.
Collaborate with cross-functional teams to identify business requirements and develop solutions that meet customer needs.
Work with Product Owners, Product and Solution Management, and stakeholders to ensure strategy and execution alignment
Help the scrum teams achieve delivery acceleration focused on business outcomes by reaching higher levels of scrum maturity
Identify , escalate, and manage risks and dependencies across Teams ART Solution train to ensur e that they are addressed in a timely manner
Coordinate with Services and support to schedule resolution of issues with released products
Foster a culture of continuous improvement within the Teams ART Solution Train by leading retrospectives and encouraging innovation
Monitor and report on the progress of the Team ART Solution Train, ensuring transparency and alignment with solution objectives
Basic Qualifications and Experience:
[GCF Level 4 A]
Masters degree with 3 - 7 years of experience in Computer Science, Business, Engineering, IT or related field OR
Bachelors degree with 5 - 9 years of experience in Computer Science, Business, Engineering, IT or related field OR
Diploma with years of experience in Computer Science, Business, Engineering, IT or related field
Functional Skills:
Must-Have Skills :
Strong understanding of Agile methodologies, particularly the Scaled Agile Framework ( SAFe )
Prior experience with Agile project management tools, such as Jira , Confluence and Jira Align
Experience in guiding teams through Agile events and ensuring adherence to S AFe practices and behaviors
Excellent problem-solving skills and a passion for tackling complex challenges with data
Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team
Good-to-Have Skills:
Deep understanding of CRM Development/Migration, AWS Infrastructure and Integrations (MuleSoft/Databricks) in software delivery
Workshop facilitation and training experience
Professional Certifications (please mention if the certification is preferred or mandatory for the role):
Certified SAFe Scrum Master or similar (preferred)
Certified SAFe RTE or similar ( preferred )
Certified SAFe STE or similar (preferred)
Soft Skills:
Proficient in risk assessment, dependency management and stakeholder management including senior executives
Excellent people and project management skills
Ability to work collaboratively with cross-functional teams
Ability to manage multiple priorities successfully
Team oriented with a focus on achieving team goals
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