IS Organizational Effectiveness Senior Manager

What you will do

In this vital role you will work with product and platform teams across the organization to facilitate and improve processes, coach on Scaled Agile Framework (SAFe) to improve delivery of value. The IS Organizational Effectiveness Sr Mgr interacts with the organizations Product Teams, Platform Teams, Portfolio Management and Communities of Practice to continuously improve standards, processes, and automation enablers that accelerate staff and team SAFe maturity and overall business agility.

• Lead the implementation and adoption of the Scaled Agile Framework (SAFe) across the organization. Assess current states of Agile maturity, identify areas for improvement, and guide the organization in aligning with SAFe principles and practices.
• Act as a change agent, promoting the benefits of SAFe and driving organizational transformation. Collaborate with teams, leaders, and key customers to create a shared understanding of SAFe and its value and help overcome resistance to change.
• Work closely with cross-functional teams to ensure alignment and effective communication. Facilitate collaboration between business and technical teams to achieve common goals. Communicate progress, challenges, and successes to customers at all levels.
• Collaborate with key customers to establish and track KPIs related to SAFe implementation.
• Support the Scaled Agile transformation efforts within the organization, including the adoption of SAFe principles, practices, and approach. Assess the current state of Agile maturity and develop a roadmap for improvement. Provide guidance and support to teams and leaders in transitioning to Agile methodologies.
• Mentor Agile teams to improve their performance, collaboration, and delivery capabilities. Provide coaching to Scrum Masters, RTEs, Product Owners, and team members to enhance their Agile skills.
• Provide training and workshops on SAFe principles and practices to teams and key partners. Develop a culture of continuous improvement and learning within the organization.
• Conduct regular assessments of current processes and identify areas for improvement. Implement best practices and tools to streamline workflows and enhance productivity. Monitor and measure the effectiveness of process changes and make necessary adjustments.
• Act as a change agent, promoting the benefits of SAFe and driving organizational transformation. They collaborate with teams, leaders, and customers to create a shared understanding of SAFe and its value and help overcome resistance to change.
• Leverage agile tools such as Jira / Jira Align, Smartsheets and Confluence

Basic Qualifications:

• Doctorate degree / Master's degree / Bachelor's degree and 12 to 17 years of experience in SAFe implementations and delivery
• Strong knowledge of SAFe methodologies and practices
• Prior experience with Agile project management tools, such as Jira Software, Confluence, and Jira Align
• Hands-on experience in guiding teams and Agile Release Trains through SAFe events and ensuring adherence to SAFe practices and behaviors
• Excellent problem-solving skills and a passion for solving complex challenges
• Collaborative spirit and effective communication skills to work seamlessly in a cross-functional team

Preferred Qualifications:

• Experiences with agile transformations in larger enterprises and legacy systems
• Jira Align experience
• Workshop facilitation and training development experience

Soft Skills:

• Excellent people and project management skills
• Ability to work collaboratively with cross-functional teams
• Ability to handle multiple priorities successfully
• High degree of initiative and self-motivation
• Team-oriented, with a focus on achieving team goals