Inside Sales Supervisor

2 weeks ago

Bengaluru, Karnataka, India Amar Radio Corporation Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Location: Bengaluru

Reports To: Sales Manager / Management Team

About the Role

Lead and coach a team of Inside Sales Executives handling RFQs, quotations, and customer coordination for electronic components. Ensure responsiveness, accuracy, and conversion to drive growth across multiple product lines and industries.

Responsibilities

  • Supervise and mentor the inside sales team; set and track daily/weekly KPIs.
  • Oversee quotation accuracy, turnaround time, and follow-up discipline.
  • Coordinate with Product Managers, BDMs, and logistics for pricing, stock, and delivery.
  • Maintain CRM/ERP hygiene and streamline sales workflows.
  • Present key performance reports directly to management.
  • Resolve escalations and enhance customer experience.

Qualifications

  • 4–8 years of experience in B2B inside sales, purchase/supply chain management.

Preferred Skills

  • Strong communication, analytical, and team management skills.
  • Proficiency in Excel, CRM/ERP tools ( Microsoft Business Central)
  • Ownership mindset and ability to perform under pressure.

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