Operation Lead

Job description

Job Title: Operations Manager

Company: Ride N Repair

Location: Remote

Position Type: Full-Time

About Ride n Repair:

Ride n Repair is an innovative startup in the automotive service industry, providing convenient and efficient vehicle repair solutions to our valued customers. We are committed to delivering top-notch services by connecting skilled mechanics with individuals in need of automotive assistance. As we continue to grow and expand, we are looking for a dedicated Operations Coordinator to join our team.

Job Description:

As an Operations Coordinator at Ride n Repair, you will play a pivotal role in ensuring the smooth and efficient operation of our platform. You will be responsible for handling customer bookings, allocating mechanics to service requests, managing invoices, recruiting new mechanics to join our team, and contributing to our dynamic startup culture.

Key Responsibilities:

• Customer Booking Management:
• Receive and process customer bookings through various communication channels.
• Ensure accurate and timely scheduling of mechanic appointments.
• Address customer inquiries and concerns with professionalism and courtesy.
• Mechanic Allocation
• Mechanic Training
• Assign appropriate mechanics to service requests based on skills, availability, and location.
• Optimize mechanic allocation to minimize response times and maximize customer satisfaction.
• Invoice Processing:
• Generate and review invoices for completed services.
• Coordinate with finance and accounting teams to ensure accurate billing and payment processing.
• Recruitment and Onboarding:
• Actively seek out skilled mechanics to expand our network of service providers.
• Facilitate the recruitment process, including interviews, background checks, and onboarding.
• Startup Culture:
• Embrace and promote the entrepreneurial spirit and culture of our startup.
• Collaborate with cross-functional teams to drive innovation and process improvement.
• Salary and Benefits:
• Initially, this position offers one week off per year.
• Salary adjustments and benefits will be reviewed and increased in the next quarter based on performance.

Qualifications:

• Bachelor's degree or equivalent work experience.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Ability to work independently and make decisions under pressure.
• Enthusiasm for startup culture and a willingness to take initiative.

Benefits:

• Work From Home
• Competitive salary with performance-based bonuses.
• Opportunity to grow with a dynamic startup company.
• Collaborative and supportive work environment.
• Learning and development opportunities.

How to Apply:

If you are passionate about operations, customer service, and contributing to the growth of a startup, we invite you to apply for the Operations Coordinator position at Ride n Repair.

Ride n Repair is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Note: The job description is subject to change as the company evolves and grows.

Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid time off
• Work from home

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Required)

Experience:

• Operations: 1 year (Preferred)
• total work: 1 year (Preferred)

Work Location: Remote

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• Day shift

Experience:

• Customer service: 1 year (Preferred)

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Benefits:

• Work from home

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: Remote

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Benefits:

• Work from home

Schedule:

• Day shift

Job Types: Full-time, Permanent

Benefits:

• Work from home

Schedule:

• Day shift

Work Location: Remote

Job Types: Full-time, Permanent

Pay: ₹250, ₹300,000.00 per year

Benefits:

• Paid sick time
• Work from home

Work Location: Remote