Customer Support- BPO
18 hours ago
Role & responsibilities
Job description
Greetings Dear Candidates,
Exciting Opportunity for candidates who want to start their career with UBER.
Educational Qualification
- Graduation is mandatory for the role
Eligibility Criteria we are looking for-
- Excellent communication and presentation skills
-Both Freshers & Experience can apply, Preferring more with customer support experience.
-Should know the basics of computer and knowledge of MS Office (Word, Excel, PowerPoint).
-Ability to multitask, prioritize, and manage time effectively
-Should be flexible to do WORK from OFFICE.
-6 Days of working
- Immediate Joiners Preferred.
-Candidates should be fully vaccinated.
Job Role-
- Build sustainable relationships and trust with drivers through open and interactive communication.
-Provide accurate, valid and complete information by using the right methods/tools.
Escalates driver issues appropriately and correctly.
Demonstrates timely, accurate and professional service.
Maintains a positive and professional demeanor and portrays the company in a positive light.
Maintains productivity and quality standards,
Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions.
Demonstrates appropriate sense of urgency for driver responses.
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