Customer Support- BPO

4 days ago

Gurugram Mumbai Pune, India Alois Solutions Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Role & responsibilities

Job description

Greetings Dear Candidates,

Exciting Opportunity for candidates who want to start their career with UBER.

Educational Qualification

  • Graduation is mandatory for the role

Eligibility Criteria we are looking for-

  • Excellent communication and presentation skills

-Both Freshers & Experience can apply, Preferring more with customer support experience.

-Should know the basics of computer and knowledge of MS Office (Word, Excel, PowerPoint).

-Ability to multitask, prioritize, and manage time effectively

-Should be flexible to do WORK from OFFICE.

-6 Days of working

  • Immediate Joiners Preferred.

-Candidates should be fully vaccinated.

Job Role-

  • Build sustainable relationships and trust with drivers through open and interactive communication.

-Provide accurate, valid and complete information by using the right methods/tools.

  • Escalates driver issues appropriately and correctly.

  • Demonstrates timely, accurate and professional service.

  • Maintains a positive and professional demeanor and portrays the company in a positive light.

  • Maintains productivity and quality standards,

  • Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions.

  • Demonstrates appropriate sense of urgency for driver responses.

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