
Bpo : Inbound Voice Process : Customer Support :
2 days ago
**Greetings from Outpace Consulting
There is an ongoing requirement for **Customer Support in R1RCM Noida and Gurgaon**
**B.E - B.Tech (Freshers) Can Not Apply
MODE OF INTERVIEW - Telephonic Interview
**You Can Also Share Your CV's on Above Numbers**
- Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.
- To prioritize the pending claims for calling from the aging basket.
- Should be able to convince the claims company (payers) for payment of their outstanding claims.
- To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.
- To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
- Escalate difficult collection situations to management in a timely manner.
- Review provider claims that have not been paid by insurance companies.
- Handling patients billing queries and updating their account information.
- Post cash and write off the contractual adjustments accordingly while working on the accounts.
- Meeting daily/weekly and monthly targets set for an individual.
**Desired Profile**:
- Should be willing to work in US Shift.
- Fresher/Experience in Healthcare Revenue Cycle Management process.
- Strong written and verbal communication skills.
- Good computer skills including Microsoft Office suite.
- Ability to prioritize and manage work queue.
- Ability to work independently as well as in a team environment.
- Strong analytical and problem-solving skills.
- Good typing skills with a speed of min 30-35 words /min.
Key Skills
BPO
Blended Process
Customer Service
CCE
US Shift
Process
Voice Process
UK Shift
Voice Support
Process Associate
CSA
Customer Support
Inbound Voice
Outbound Voice
International Voice
Call Center
Associate
International Calling
Skills highlighted with ‘‘ are preferred keyskills
- Education
- UG:
- Any Graduate
Company Profile
- Outpace Consulting Services Private Limited- R1RCM- Company Info
***
- View Contact Details- +**Salary**:
2,25,000 - 2,75,000 P.A.
**Industry**:
BPO / Call Centre
**Functional Area**:
Customer Success, Service & Operations
**Role Category**:
Customer Success
**Role**:
Customer Success Associate
**Employment Type**:
Full Time, Permanent
-
Customer Support Executive
18 hours ago
Gurugram, Haryana, India Ujobs Consulting Full timeUrgent Hiring MNC International BPO & Domestic BPO Voice Process. Work From Office. Urgent Hiring Customer Support Executive l Customer Service Executive l Customer Service Associate l Domestic BPO l Inbound Voice Process l Technical Support l International Voice Process l Customer Service | Tele calling Executive| Inbound BPO | Excellent Communication...
-
Gurugram, Haryana, India salary hikers LLP Full time**Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...
-
Gurugram, Haryana, India salary hikers LLP Full time**Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...
-
Hiring for International Customer Service
2 weeks ago
Gurugram, Haryana, India Ujobs Consulting Full time**Hiring For International Customer Service (Inbound Voice Process)** - Performing inbound calling with best customer service experience. - Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about - Solution based selling approach overcoming customer objections by...
-
Customer Support Advisor
1 week ago
Gurugram, Haryana, India OnlineInfatuation Full time**Job Description: Customer Service Advisor** **Location**: Gurgaon Sector 18, India **Position Type**: Full-time, Work from Office (WFO) **Shift**: Rotational Shifts **Cab Facility**: Not Provided **Salary**: Up to ₹24,000 CTC per month **Experience**: Minimum 6 months in BPO Voice Process required **Education**: Both graduates and undergraduates are...
-
Gurugram, Haryana, India HyreFox Consultants Full timeDescription: Inbound process to handle around 100+ calls in a day. Education - Any Graduate Experience: Minimum 1 year’ experience (Experience in Voice Customer service is added advantage) Shifts: US Shift with 2 rotaional off Job Location: Gurugram Badshahpur (WFO) Job Description n this role, The Disputes Support Analyst will be responsible for...
-
Gurugram, Haryana, India salary hikers LLP Full time**Job Title: Customer Service Representative** **Nature of Role: Voice and Non-voice, Blended Process** **Requirements**: - **Excellent English voice communication skills are a must.**: - **Graduates required.**: - **6 months to 1 year of experience preferred, but freshers can also apply.**: - **Language Proficiency: Excellent spoken English...
-
Non Voice(Chat/email) Customer Care
17 hours ago
Gurugram, Haryana, India KVC CONSULTANTS Full time**Roles and Responsibilities** **Greetings from KVC CONSULTANTS LTD.** We are looking for Graduate Freshers interested to work in Non voice Chat process for ITES Company based out of Gurgaon. -**: - Provide Customer Support - Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all...
-
Gurugram, India FIS Full timeBPO International Voice Hiring Support Process 24/7 Rotational Shift Are you curious, motivated, and forward-thinking? At FIS youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative,...
-
Non Voice Customer Support
17 hours ago
Gurugram, Haryana, India salary hikers LLP Full timeJob Title: Customer Service Representative Nature of Role: Voice and Non-voice **Requirements**: - Excellent English voice communication skills are a must. - Graduates required. - 6 months to 1 year of experience preferred, but freshers can also apply. - Language Proficiency: Excellent spoken English communication skills. Key Responsibilities: - Provide...