Senior Product Manager

About LeadSquared:

One of the fastest-growing SaaS companies in the CRM space, LeadSquared empowers organizations with the power of automation. More than 1700 customers with 2 lakhs+ users across the globe utilize the LeadSquared platform to automate their sales and marketing processes and run high-velocity sales at scale.

We are backed by prominent investors such as Stakeboat Capital, Jyoti Bansal, and Gaja Capital to name a few. We raised $153mn in our latest Series C funding round from WestBridge Capital, and we're now India's 103rd Unicorn We are expanding rapidly and our 1100+ strong and still growing workforce is spread across India, the U.S, the Middle East, ASEAN, ANZ, and South Africa.

Among the Top 50 fastest-growing tech companies in India as per Deloitte Fast 50 programs

Frost and Sullivan's 2019 Marketing Automation Company of the Year award

Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia- Pacific

Listed as Top Rates Product on G2Crowd, GetApp, and TrustRadius

Reports to: Chief Product Officer

Job Location: Bangalore/Mumbai

Role Overview:

We are looking for an accomplished product leader with 10+ years of fintech product management experience who excels as a Product Owner—able to balance strategic vision with tactical delivery. You will fully own the end-to-end product lifecycle for our Financial Services SaaS portfolio, including Loan Origination Systems (LOS), Loan Management Systems (LMS), and digital lending capabilities, driving growth, efficiency, and exceptional customer experience within highly regulated environments.

Key Responsibilities:

• Define and communicate clear product vision, roadmap, and goals that align stakeholders and reflect market opportunities, regulatory requirements, and customer needs.
• Serve as the voice of the customer and champion user stories, ensuring prioritization and delivery of features with high business impact and usability.
• Lead the full lifecycle of lending product capabilities: loan origination, loan servicing, underwriting automation, credit risk orchestration, and repayment processing.
• Collaborate closely with engineering teams, bridging technical feasibility and customer value to iteratively deliver working software while managing scope, timelines, and quality.
• Drive AI/ML initiatives such as smart underwriting, business rules engines (BRE), and automated credit decisioning to optimize straight-through processing and mitigate risks.
• Design and enhance omni-channel customer journeys with rich analytics integration to drive acquisition, engagement, and retention metrics.
• Coordinate cross-functional teams (risk, compliance, sales, marketing, operations) to ensure alignment on feature requirements, go-to-market strategy, and regulatory compliance.
• Own backlog grooming, sprint planning, and release management to maximize velocity and team efficiency while ensuring high-quality deliverables.
• Establish key performance indicators (KPIs) to measure feature success, portfolio health, UX efficacy, and financial outcomes; use data-driven insights to optimize product evolution.
• Foster a collaborative, transparent working environment with stakeholders, creating buy-in and managing expectations across all levels.
• Mentor and grow product teams, promoting best practices in agile product ownership and continuous learning.

Required Skills & Qualifications:

• 10+ years of senior product management or product ownership experience in fintech, digital lending, or financial services SaaS with deep knowledge of LOS and LMS capabilities.
• Demonstrated ability to translate complex financial products into clear, actionable user stories and prioritize a backlog accordingly to deliver high-impact releases.
• Experience collaborating intimately with engineering teams using Agile methodologies to produce iterative, quality software deliveries.
• Strong understanding of AI/ML applications in underwriting automation, decision engines, and workflow optimization within lending platforms.
• Proven success driving omnichannel user engagement strategies informed by robust analytics and customer feedback.
• Excellent stakeholder management skills with a capacity to balance competing priorities, negotiate trade-offs, and maintain alignment across diverse teams.
• Strong technical literacy to interface effectively with developers, architects, and data scientists on platform design and integrations.
• Exceptional organizational and communication skills, adept at managing backlogs, sprints, and release cycles.
• Deep familiarity with regulatory requirements, compliance considerations, and risk frameworks impacting fintech product development.
• Passionate about building customer-first products, with a commitment to quality, delivery, and continuous improvement.

Why Join Us?

At LeadSquared, you will take ownership of transformative fintech SaaS platforms that redefine how financial organizations achieve operational excellence and customer lifetime value through digital innovation.