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Online Reputation Manager

2 weeks ago


Delhi, Delhi, India GO GLOBAL IMMIGRATION SERVICES Full time ₹ 3,00,000 - ₹ 6,00,000 per year

We are looking for a proactive and detail-oriented ORM Specialist to join our team. You will be responsible for managing our brand's online reputation across digital platforms, monitoring feedback, and ensuring a positive brand presence.

Key Responsibilities

  • Monitor brand mentions, reviews, and feedback across Google, social media, and other digital platforms.
  • Respond to customer queries, reviews, and complaints in a professional and timely manner.
  • Work with the marketing team to implement strategies for improving brand reputation.
  • Prepare weekly and monthly ORM reports with insights and action points.
  • Coordinate with internal teams to resolve customer issues and maintain goodwill.
  • Handle negative comments/reviews tactfully and encourage positive engagement.

Job Type: Full-time

Pay: ₹25, ₹50,000.00 per month

Benefits:

  • Food provided
  • Paid sick time
  • Paid time off

Work Location: In person