Current jobs related to Online Reputation Manager - Delhi, Delhi - Prakhar Software Solutions Ltd.

  • Only 24h Left Executive

    3 weeks ago

    Delhi, Delhi, India ANJ Creations Pvt. Ltd Full time

    Join Our Team as an ORM Executive Are you passionate about building and protecting brands online Do you have a knack for transforming challenges into opportunities We re hiring a dynamic ORM Executive who can take charge of our brand s digital reputation ensuring we shine brighter every day If you re a social media detective - a problem-solver and a...

  • Online Marketing Manager

    2 weeks ago

    Delhi, Delhi, India Romeojaan Enterprises Full time ₹ 1,40,000 - ₹ 2,00,000 per year

    Job Title: Online Marketing Executive – JewelryCompany: Shubhamkriti Jewels & SILphonyLocation: Dwarka, New Delhi (nearby candidate preferred)Salary: Competitive (based on experience)About UsShubhamkriti Jewels & SILphony are premium jewelry brands specializing in luxury gold & silver masterpieces. With a blend of Indian heritage and global design, we are...

  • Online Sales Marketing Manager

    2 weeks ago

    Delhi, Delhi, India Polka Foods Full time

    Company DescriptionPolka Foods is an 35 year old Bakery products manufacturing company with a niche in premium handmade packaged bakery goodies like rusk, cookies, khari, namkeen, etc. The head office is located in Bahadurgarh, Haryana, Delhi NCR (also accessible by Delhi Metro). Role DescriptionThis is a full-time on-site role for an Online Sales Marketing...

  • Online Sales Marketing Manager

    2 weeks ago

    Delhi, Delhi, India Polka Foods Full time

    Company Description Polka Foods is an 35 year old Bakery products manufacturing company with a niche in premium handmade packaged bakery goodies like rusk, cookies, khari, namkeen, etc. The head office is located in Bahadurgarh, Haryana, Delhi NCR (also accessible by Delhi Metro). Role Description This is a full-time on-site role for an Online Sales...

  • Online Sales Marketing Manager

    2 weeks ago

    Delhi, Delhi, India Polka Foods Full time

    Company DescriptionPolka Foods is an 35 year old Bakery products manufacturing company with a niche in premium handmade packaged bakery goodies like rusk, cookies, khari, namkeen, etc. The head office is located in Bahadurgarh, Haryana, Delhi NCR (also accessible by Delhi Metro). Role DescriptionThis is a full-time on-site role for an Online Sales Marketing...

  • Online Marketing

    2 weeks ago

    Delhi, Delhi, India Polka Foods Full time

    Company Description Polka Foods is an 35 year old Bakery products manufacturing company with a niche in premium handmade packaged bakery goodies like rusk, cookies, khari, namkeen, etc. The head office is located in Bahadurgarh, Haryana, Delhi NCR (also accessible by Delhi Metro). This is a full-time on-site role for an Online Sales Marketing Manager,...

  • Brand and Reputation Management Executive

    7 days ago

    Delhi, Delhi, India beBeeCommunications Full time ₹ 6,00,000 - ₹ 8,00,000

    Job DescriptionGM/AVP – PR, Brand and Communications Lead is responsible for leading the company's corporate communications efforts. This includes developing and implementing strategies to promote the brand, build relationships with key stakeholders, and manage reputation.Key Responsibilities:• Develop and execute comprehensive corporate communications...

  • Online Sales Manager

    2 weeks ago

    Delhi, Delhi, India beBeeEcommerce Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Job Title: Ecommerce Sales DirectorOverview:We are seeking an experienced ecommerce sales professional to lead our online sales efforts.The ideal candidate will have a strong background in ecommerce sales, including managing online sales platforms and developing effective sales strategies.Key Responsibilities:Develop and execute comprehensive sales plans to...

  • Online Marketplace Manager

    7 days ago

    Delhi, Delhi, India beBeeEcommerce Full time ₹ 6,00,000 - ₹ 8,00,000

    Job DescriptionAs a key player in our operations, you will be responsible for overseeing the day-to-day activities across major online marketplaces. This involves managing inventory, tracking sales performance, and collaborating with various teams to ensure seamless execution of business objectives.Key Responsibilities:Style Performance Analysis: Monitor and...

  • High Salary) Online Sales Marketing Manager

    2 weeks ago

    Delhi, Delhi, India Polka Foods Full time

    Company DescriptionPolka Foods is an 35 year old Bakery products manufacturing company with a niche in premium handmade packaged bakery goodies like rusk, cookies, khari, namkeen, etc.The head office is located in Bahadurgarh, Haryana, Delhi NCR (also accessible by Delhi Metro).Role DescriptionThis is a full-time on-site role for an Online Sales Marketing...

Online Reputation Manager

2 weeks ago

Delhi, Delhi, India Prakhar Software Solutions Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Position- Online Reputation Manager

Location- Netaji Subhash Place (Pitampura)

6 Days Working- Mon to Sat( 10AM- 7PM)

Key Responsibilities:
Monitoring & Analysis

·   Monitor brand mentions, conversations, and sentiment across digital channels — including Google Reviews, YouTube, Reddit, Facebook, Instagram, and ad comment sections.

·   Track emerging conversations around women's wellness, personal care, and hygiene topics that align with the brand's voice.

Community Engagement & Response Management

·   Craft timely, empathetic, and brand-aligned responses to user comments, feedback, queries, and reviews.

·   Address negative reviews or potential PR escalations quickly with a problem-solving approach.

·   Own engagement on Reddit threads, YouTube comment sections, and consumer forums with authenticity and insight.

Reputation Strategy & Execution

·   Design and implement proactive ORM strategies to improve brand trust, mitigate negative sentiment, and increase organic advocacy.

·   Build playbooks for community moderation, response tone, and crisis management.

·   Collaborate with content, growth, and product teams to align communication strategy with campaign goals.

Feedback Loop & Insights

·   Translate online feedback into actionable insights for product, CX, and marketing teams.

·   Identify recurring complaints, sentiments, or emerging issues and recommend fixes.

·   Prepare regular reports with sentiment analysis, review trends, and impact on brand perception.

Qualifications:

·   5–6 years of experience in Online Reputation Management, Social Media Response, or Brand Engagement roles.

·   Prior work with
consumer-focused D2C brands

, ideally in
personal care, feminine hygiene, skincare, or wellness

.

·   Strong understanding of B2C portals (Amazon, Nykaa, Flipkart), review platforms (Google, Trustpilot), and UGC-heavy platforms (YouTube, Reddit, Instagram).

·   Experience managing ORM around
paid ads

(Meta/Google ad comments and feedback).

·   Proficient with ORM and social listening tools (e.g., Sprinklr, Brandwatch, Hootsuite, Mention).

·   Excellent written English with the ability to match tone to context — from empathetic customer replies to snappy Reddit comments.

If Interested Share your CV at

WhatsApp Number