Customer Support Executive
5 hours ago
Customer Support Executive (Night Shift)
Location:
Shift: Fixed Night Shift (Monday to Friday)
Transport: Not provided
About the Role
We're looking for a Customer Support Executive who is passionate about helping people and ensuring every customer interaction is a positive one. You'll be the first point of contact for our clients handling inquiries, resolving issues, and providing exceptional support across multiple channels.
Key Responsibilities
- Maintain a positive, empathetic, and professional attitude toward customers and team members at all times.
- Communicate effectively with customers through calls, emails, and chat.
- Acknowledge, track, and resolve customer queries and complaints promptly.
- Develop a thorough understanding of our products and services to offer accurate information.
- Keep detailed records of customer interactions, feedback, and resolutions.
- Collaborate with internal teams to ensure smooth communication and problem-solving.
- Strive to ensure high levels of customer satisfaction and service excellence.
Requirements
- Fluency in English is mandatory (written and verbal).
- Qualification: Any Graduate or Undergraduate.
- Experience in customer support is preferred, but freshers with strong communication skills are welcome to apply.
- Strong interpersonal skills with the ability to handle customer concerns calmly and professionally.
- Willingness to work in a fixed night shift (Monday to Friday).
How to Apply
Interested candidates can apply directly here or send a WhatsApp message to
Join us and be part of a team that values communication, empathy, and customer happiness.
Job Types: Full-time, Fresher
Pay: ₹18, ₹30,000.00 per month
Benefits:
- Paid sick time
Education:
- Bachelor's (Preferred)
Language:
- Fluent English (Required)
Work Location: In person
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