Customer Support Executive

2 days ago


Ambattur Chennai Tamil Nadu, India Astroved Full time

Astroved lookout for a driven and experienced **Senior Customer Support Executive**to bolster our Customer Success Team. We're in search of someone with a proven track record in sales, a flair for customer success, and adeptness in international voice processes. This role is pivotal in spearheading new customer acquisition, ensuring retention, salvaging abandoned sales opportunities, and steering customer escalations. We're seeking a dynamic individual with exceptional English communication skills, a knack for tool adaptation, and a preference for Hindi proficiency.

**Job description**
- Recruit potential customers by recommending our services/products and demonstrating how they benefit the customer personally
- Answer any questions the customer may have about available products and services
- Establish new customer accounts, recording account information on written forms or digitally
- Listen to customer concerns and complaints with the goal of identifying the causes of the problem
- Select appropriate responses to customer issues and work quickly to resolve them
- Anticipate customer needs, following up with previous customers to offer reorders or additional services
- Dedication and ability to manage multiple tasks in a pressured environment
- Follow up on customer satisfaction
- Making sure that customer's Issues are attended and all of their concerns are resolved immediately.
- Flexibility to work different shifts (including evenings, weekends, or holidays)
- Excellent written and verbal communication skills is mandatory.
- Multilingual skills will catch our attention
- 2+ years of Experience in Customer service experience
- Compassionate with a high level of empathy
- Interpersonal skills
- Listening skills
- Problem analysis and problem-solving
- Attention to detail and accuracy
- Diploma or Degree equivalent

Prince Info Park No. 81B, Tower A 4th floor 2nd Main Rd, Ambattur Industrial Estate, Ambattur, Chennai, Tamil Nadu 600058.

Pay: ₹300,000.00 - ₹400,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

**Experience**:

- Customer Support Executive: 2 years (preferred)

Work Location: In person

Application Deadline: 05/03/2025



  • Egmore, Chennai, Tamil Nadu, India Industrial Support Services Full time

    **Customer Support Executive** **Should have Good English communication skill** **Generating leads and Identifying buyers & suppliers (B2B).** **Negotiating and Renegotiating with customers and suppliers** **Any Degree** **Exp : 1 yr - 2 yrs** **Immediate Joining Preferred** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 -...


  • Ambattur, Chennai, Tamil Nadu, India ANT KANN Global Full time ₹ 3,60,000 - ₹ 7,20,000 per year

    Customer Support Executive (Night Shift)Location: Shift: Fixed Night Shift (Monday to Friday)Transport: Not providedAbout the RoleWe're looking for a Customer Support Executive who is passionate about helping people and ensuring every customer interaction is a positive one. You'll be the first point of contact for our clients handling inquiries, resolving...


  • Chennai, Tamil Nadu Thiruvananthapuram, Kerala, India Customer Service Executive Full time

    A team leader has to perform a variety of duties to ensure that the team operates smoothly and work towards achieving the company s objectives Here are some of their essential duties and responsibilities - Setting their team s goals and communicating them effectively- Developing and implementing plans and strategies- Delegating responsibilities to team...


  • Ambattur, Chennai, Tamil Nadu, India ANT KANN Global Full time ₹ 2,16,000 - ₹ 3,60,000 per year

    Customer Support Executive (Night Shift)Location: Shift: Fixed Night Shift (Monday to Friday) — 7:30 PM to 5:30 AMTransport: Not ProvidedAbout the RoleWe're looking for a dedicated Customer Support Executive with strong communication skills and a genuine passion for assisting customers. You will be the first point of contact for our clients, handling...


  • Ambattur, Chennai, Tamil Nadu, India SNT Full time

    **CUSTOMER SUPPORT EXECUTIVE** - _ - Manage all inbound and outbound mail - Handles Inbound Calls - Answer phones and resolve customer issues as per prescribed timelines. - Solid With Computer Knowledge and Proficient experience in MS office - **Required Skill**:_ - Any Degree - Minimum of 1to 2 years’ experience (Fresher Can also apply) Location:...


  • Ambattur, Chennai, Tamil Nadu, India Vecura Wellness clinic Full time ₹ 1,68,000 - ₹ 3,36,000 per year

    Job Summary:We are seeking a proactive and customer-focused Voice Process Executive to join our team in Ambattur, Chennai. The ideal candidate will manage inbound and outbound calls related to our nutrition and supplement products, provide excellent customer support, and achieve sales/conversion targets. This role requires fluency in English, Telugu, and...


  • Ambattur, Chennai, Tamil Nadu, India Astroved Full time

    Recruit potential customers by recommending our services/products and demonstrating how they benefit the customer personally - Answer any questions the customer may have about available products and services - Establish new customer accounts, recording account information on written forms or digitally - Listen to customer concerns and complaints with the...


  • Ambattur, Chennai, Tamil Nadu, India Oriens Global Marketing Pvt Ltd Full time

    1. CUSTOMER SUPPORT EXECUTIVE 2. SMART AND HYGINE 3. GRADUATES 4. WELL KNOWN TAMIL, ENGLISH AND HINDI 5. BASIC COMPUTER KNOWLEDGE 6. **HINDI LAGUNAGE IS MUST** Pay: $12,000.00 - $18,000.00 per month Experience level: - Freshers can also apply - 1 - 2 years Shift: - Day shift Weekly day range: - Every weekend Work setting: - In-person -...


  • Ambattur, Chennai, Tamil Nadu, India Sura Housing Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    Need Female candidate for customer support executive @Ambattur,Chennaiambattur near by location candidate needFreshers are also welcomefixed salary+incentiveage below 35Job Type: Full-timePay: ₹15, ₹25,000.00 per monthBenefits:Cell phone reimbursementEducation:Secondary(10th Pass) (Preferred)Work Location: In personSpeak with the employer


  • Ambattur, Chennai, Tamil Nadu, India Teleperformance Full time

    **Sr. Customer Service Executive profile for International Voice process.** - **Minimum Qualification Criteria**: - Excellent English Communication skills - Strong thought process with zero Mother Tongue Influence (MTI) 2. **1 year experience in Voice Process is Mandatory (Voice preferred).** 3. **Should have proper documents for Experience and Education...