Senior Human Resource Manager

3 days ago


Lucknow, Uttar Pradesh, India City Montessori School Full time ₹ 20,00,000 - ₹ 25,00,000 per year
  • Lucknow
  • Posted on October 6, 2025

Position Overview

The Senior HR Manager will provide strategic direction, leadership, and oversight to all human resource functions of a large, multi-campus K–12 school system. The role entails modernizing HR practices, introducing technology-driven systems, and ensuring that the school's people processes align with its mission of educational excellence, service, and continuous improvement.

The incumbent will lead a diverse HR team and serve as the principal architect of institutional HR transformation, ensuring that recruitment, performance management, employee engagement, and compliance processes are efficient, fair, and future-ready.

Key Responsibilities

1. Strategic HR Leadership

  • Develop and implement a comprehensive HR strategy aligned with the school's vision, values, and long-term goals.
  • Provide leadership and professional guidance to all campus teaching and non-teaching staff.
  • Build a culture of accountability, transparency, and service excellence within the HR function.

  • Recruitment and Talent Management

  • Modernize recruitment practices by introducing data-driven and technology-enabled hiring processes.

  • Develop systems for workforce planning, ensuring the right talent mix across teaching and non-teaching roles.
  • Oversee end-to-end recruitment, onboarding, and induction processes for all new employees.
  • Build strong employer branding to attract high-quality candidates to the education sector.

  • Performance Management and Appraisal

  • Lead the transition to a modern, objective, and technology-based appraisal system that supports professional growth and accountability.

  • Design fair and transparent performance metrics and rubrics for teachers and non-teaching staff.
  • Provide periodic analytics and insights on staff performance, retention, and motivation.
  • Link performance appraisal outcomes to training, recognition, and career progression initiatives.

  • HR Digital Transformation

  • Oversee the computerization and automation of HR processes such as attendance, leave, payroll, benefits, recruitment, and appraisal.

  • Implement or upgrade the HRMS (Human Resource Management System) across campuses.
  • Ensure integration of HR data with Finance and Administration systems for unified reporting and control.

  • Employee Relations and Engagement

  • Promote a positive organizational culture rooted in fairness, collaboration, and professional integrity.

  • Address employee grievances promptly and constructively.
  • Plan staff welfare, recognition, and engagement initiatives to enhance morale and retention.
  • Ensure compliance with all relevant labour laws, service regulations, and school policies.

  • Capacity Building and Training

  • Identify training needs and develop continuous professional development (CPD) frameworks for staff.

  • Conduct leadership development programs for mid-level managers and administrative officers.
  • Partner with external agencies and educational institutions for staff training and certification programs.

  • Policy Development and Compliance

  • Review, update, and standardise HR policies, manuals, and service rules across all campuses.

  • Ensure compliance with statutory requirements under EPF, ESI, POSH, labour laws, and education-sector regulations.
  • Maintain accurate and confidential employee records and ensure data protection standards.

Qualifications and Experience

  • Postgraduate degree in Human Resource Management, Business Administration, or related field.
  • Minimum 10–15 years of progressive HR experience, preferably in a large educational, service-sector, or multi-location organisation.
  • Proven experience in HR digital transformation, including HRMS implementation and analytics.
  • Strong understanding of modern recruitment, performance management, and organisational development practices.
  • Excellent leadership, communication, and interpersonal skills.
  • High level of integrity, emotional intelligence, and professional discretion.

Key Competencies

  • Strategic and analytical thinking
  • Technology orientation and data-driven decision making
  • Change management and process re-engineering
  • Conflict resolution and employee relations
  • Strong mentoring and team-building capability
  • Deep understanding of school culture and education-sector sensitivities

CMS is seeking applications for the post of Senior HR Manager at its Head Office.

  • The Senior HR Manager will lead and modernize human resource operations across 21 campuses of large K–12 school system in Lucknow.

  • The role involves strategic leadership in recruitment, performance management, employee engagement, and HR digital transformation.

  • The incumbent will drive policy standardization, technology-enabled HR processes, and talent development aligned with the school's vision of excellence and service.

  • Responsibilities include workforce planning, HRMS implementation, compliance, and capacity building.

  • Candidates should hold a postgraduate degree in HR or Business Administration with 10–15 years' relevant experience, proven HR transformation expertise, and strong leadership, analytical, and interpersonal skills.



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