Officer, Branch Relationship Manager, Consumer Banking Group
3 days ago
Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across ~500 branches in the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage.Job Purpose* To deliver exceptional volume and revenue performance by acquiring and engaging with DBS clients having an AUM = > INR 1 million through "need-based approach"r; and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services.* To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product teamKey Accountabilities* Acquire and upgrade quality clients in the branch location areas to Treasures segment.* Engage with existing customers to deepen the wallet share through retention and growth of AUM.* Accountable for achieving monthly & annual volume and revenue objective, as agreed.* Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth* Ensure proper implementation & execution of product strategies through effective relationship management.* Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions* Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage.* Drive and deliver exemplary customer service in the local market and uphold DBS service standards.* Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding.* Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc.
Job Duties & Requirements* Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM = > INR 1 M* Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.* Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.* Coordinate and work closely with CBG colleagues, Service teams, Product specialist to ensure that team objectives are met through an environment that nurtures harmony and collaboration through teamwork* Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives.* Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews.* To exercise appropriate due diligence while on-boarding and engaging with clients.* Establish DBS as a primary banker for clients and as a prominent banking provider in India.Required Experience* Minimum 5 years of experience in in a reputed bank and proficient in banking products.* In-depth knowledge of local market and competition.* AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantageEducation / Preferred Qualifications* Graduate
-
Consumer Banking Relationship Manager
5 days ago
Kolkata, West Bengal, India beBeeRelationship Full time ₹ 1,04,000 - ₹ 1,30,878Job OverviewWe are seeking a skilled professional to manage and enhance relationships with clients in the Consumer Banking Group.Main ResponsibilitiesFoster strong, long-term relationships with clients by understanding their financial needs and offering tailored solutions.Manage a portfolio of clients, ensuring high levels of client satisfaction and...
-
Urgent Search Branch Banking Executive In
7 days ago
Kolkata, West Bengal, India Banking sector Full timeDSA NOTICE FOR BRANCH BANKING . Job Location - Nearest branch. Gender - Male & female both Location - Depends on your nearest branch. REQUIRED CRITERIA Age - 18 to 32 year. Qualification - Minimum 12th pass & Graduate. Good Communication Skill and Basic Computer Knowledge. Send your resume on Whatsapp Key Responsibilities 1. Customer Service &...
-
Kolkata, West Bengal, India DBS Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per yearBusiness Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...
-
Kolkata, West Bengal, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPlatinum Relationship Manager – Business BankingKRAs: Develops new and expands existing High Net worth Customer relationships for liabilities (CA driven) and commercial assets Sources new bank customers through external individual efforts and acquisition channel Ensures high levels of customer service orientation and application of bank policy....
-
Kolkata, West Bengal, India DBS Bank Full timeBusiness Function As the leading bank in Asia DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions As a market leader in the consumer banking business DBS has a full spectrum of products and services including deposits investments insurance mortgages credit cards and personal loans to help our...
-
Kolkata, West Bengal, India DBS Bank Full time ₹ 6,00,000 - ₹ 12,00,000 per yearBusiness FunctionAs theleading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...
-
Branch Manager-branch Banking-branch Banking
2 days ago
Kolkata, West Bengal, India Kotak Mahindra Bank Full timeBranch ManagerJob Role Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products Cross selling targets progressively Sale of MF and Insurance pro Job Role Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products Cross...
-
Kolkata, West Bengal, India AU Small Finance Bank Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCandidates are welcome from Banking, pharmaceuticals, FMCG, fintech, financial services, and other sales-driven industries.Openings: -Sales role:- 1) Current Account Specialist/Savings Account Specialist.2) Relationship Manager Acquisition.3) Relationship Officer-Acquisition.4) Branch Manager Branch Banking(Kolkata).5) Relationship Officer Business...
-
Kolkata, West Bengal, India AU Small Finance Bank Full time ₹ 5,00,000 - ₹ 10,00,000 per yearCandidates are welcome from Banking, pharmaceuticals, FMCG, fintech, financial services, and other sales-driven industries.Openings: -Sales role:- 1) Current Account Specialist/Savings Account Specialist.2) Relationship Manager Acquisition.3) Relationship Officer-Acquisition.4) Branch Manager Branch Banking(Kolkata).5) Branch Relationship Manager Branch...
-
Relationship Manager
2 days ago
Kolkata, West Bengal, India Tata AIA Life Insurance Full time US$ 80,000 - US$ 1,20,000 per yearJob Opening: Relationship ManagerChannel: IndusInd BankRole SummaryAs a Relationship Manager, you will be responsible for driving insurance sales through partner bank branches. Your role will include:Visiting mapped partner branches and engaging with branch managersAchieving assigned sales targets across all parametersInteracting with customers to explain...
