Call Quality Analyst

3 days ago


Durgapur, West Bengal, India Zambetek solution pvt ltd Full time

Job Opening: Bengali Call Auditor – Arokon Venture

Location: Benachity, Durgapur

Timing: 9:00 AM to 6:00 PM

Company: Arokon Venture

Qualification: Minimum 12th Pass

Job Role:

  • Listen to recorded Bengali customer service calls
  • Evaluate call quality and communication standards
  • Provide clear and constructive feedback to agents
  • Prepare simple daily audit reports
  • Support the quality team in improving overall service

Skills Required:

  • Must be fluent in Bengali (speaking and understanding)
  • Good listening and observation skills
  • Basic computer knowledge (Excel, Email)
  • Focused and detail-oriented

Salary: 6,000 to 10,000 per month

Contact:

Email:

Company: Arokon Venture

Job Type: Fresher

Pay: ₹6, ₹10,000.00 per month

Work Location: In person


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