
Branch Operations Manager
3 days ago
Role & responsibilities
Responsible for the entire operation of a branch; from ensuring the attainment of sales goals to overseeing everyone provides excellent customer service
- To ensure customer service standards are met and inimize customer complaints and escalations
- Deepen customer engagements and ensure revenue is maximized by cross sell and upsell
- Ensure smooth operations of the branch at all times
- Ensure branch adheres to the highest standards of compliance
- Ensure branch upkeep in terms of physical and IT infrastructure
Preferred candidate profile : Minimum 3 years experience as Teller/PB Authorizer/Branch Banking Operations experience
Note: Only Experienced and currently working candidates should apply
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