Branch Operation manager

10 hours ago


Coimbatore, Tamil Nadu, India 34a6b5cf-3dda-4aed-b83d-a23e2627ce21 Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

CSB Bank is a full-service bank founded in 1920, headquartered in Thrissur, Kerala. With over 703 branches spread across India, including semi-urban and rural areas, the bank is well-recognized for its robust presence and trusted services. CSB provides Retail, Wholesale, and SME Banking solutions and caters to over 2 million customers nationwide. The bank blends a rich history with a commitment to delivering exceptional financial services across diverse communities.

Role Description

This is a full-time, on-site Branch Operation Manager role based in Coimbatore. The Branch Operation Manager will oversee daily branch operations to ensure efficient functioning and compliance with banking regulations. Responsibilities include managing customer service, supervising and training staff, ensuring adherence to banking policies, and achieving operational excellence. The role also involves actively participating in enhancing customer satisfaction and optimizing branch performance.

Qualifications

  • Expertise in branch operations, regulatory compliance, and banking processes
  • Leadership and team management skills, including staff training and development
  • Strong customer service and client relationship management capabilities
  • Problem-solving, decision-making, and organizational skills
  • Basic understanding of technology and banking software/tools
  • Prior experience in a managerial role in banking or financial services is highly desirable
  • Bachelor's degree in Finance, Business Administration, or a related field


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