Python Support Engineer
2 days ago
About the Role
We are seeking a skilled Python Support Engineer to join our dynamic team. In this role, you will provide technical support, troubleshoot issues, and ensure the smooth operation of Python-based applications and systems. You will work closely with cross-functional teams to resolve complex technical problems and deliver an exceptional customer experience.
Key Responsibilities
Provide technical support for Python-based applications, diagnosing and resolving issues promptly.
Debug and troubleshoot code to identify root causes of issues and implement effective solutions.
Collaborate with development and operations teams to address customer-reported problems and system errors.
Communicate effectively with internal teams and external stakeholders, providing clear and concise updates on issue resolution.
Document technical issues, solutions, and best practices to build a comprehensive knowledge base.
Assist in optimizing Python scripts and applications for performance and reliability.
Optionally, work with containerized environments using Docker to deploy and manage applications.
Skills Required
Python Expertise: Strong proficiency in Python programming, including experience with Python libraries and frameworks (e.g., FastAPI, Flask, Pandas, NumPy, etc ).
Debugging Skills: Proven ability to debug complex issues in Python applications, with strong problem-solving skills and attention to detail.
Communication Skills: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
Git and Linux Proficiency: Strong command of Git for version control and extensive experience working in Linux environments.
OpenCV and Image Processing: Basic knowledge of OpenCV and image processing techniques.
Database: Knowledge of Relational databases like PSQL and able to write basic SQL queries.
Hands-on expertise in REST and WebSocket
2+ years of experience in a technical support or software engineering role with a focus on Python.
Brownie Points
Docker Experience: Familiarity with Docker and containerized environments for application deployment and management.
Knowledge of cloud platforms (e.g., AWS, Azure, or GCP).
Familiarity with CI/CD pipelines and DevOps practices.
What We Offer
Work with a performance-oriented team driven by ownership and open to experiments with cutting-edge technologies.
Learn to design systems for high accuracy, efficiency, and scalability.
Learn to innovate.
Meritocracy driven, candid startup culture.
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