Python Support Engineer

4 days ago

Bengaluru, Karnataka, India Talent21 Management Shared Services Pvt. ltd. Full time ₹ 6,00,000 - ₹ 18,00,000 per year

  • Strong development, troubleshooting and debugging skills in Python - experience of about 5-8 years

  • Expert in file handling and data structure in Python.

  • Hands on experience in Pandas module.

  • Knowledge of multi-threading in Python.

  • SnapLogic is a plus but someone who has experience as an Integration/Data Specialists. Other tools would be Informatica, Tibco, Talend or SAP.

  • Apache Spark framework understanding is an added benefit.

  • Good to have Unix fundamental knowledge and ability to work in vi editor, with hands on unix shell scripting.

  • Understanding on ETL concepts

  • Experience with debugging tools and analyzers

Why are we looking for you?

  • For having broad expertise or unique knowledge

  • For having skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways

  • Able to juggle multiple projects simultaneously and manage time efficiently

  • Excellent analytical skills and deadline focused, detail oriented, well organized, and self-motivated

What will you enjoy in this role?

  • Support mission critical, customer facing, front-end and back-end production SaaS/PaaS platform.

  • Improving site/platform performance, monitoring, and overall stability of our SaaS platform.

  • Proactive monitoring of platform and services.

  • Interacting with the Engineering for supporting/maintaining infrastructure for product support.

  • Participate in long-term strategies for scalability, stability and highly availability of platform.

  • Troubleshooting and resolution of L3/ L4 production issues.

  • Building documentation of operating procedures and provide knowledge transfer.

  • Working in Agile framework

What will you do?

  • Understand SLA/RLA etc. and has work under time constraints

  • Should be responsible for running the production environment and dealing with L1, L2 support teams globally

  • Get involved service improvements to help reduce production issues

  • Showcase strong written/verbal communication

  • Handle issues occurring across various layers of the product such as the UI, database, big data components, service layer, etc.

  • Understand the cause of the issue, debug and dig to the root of the issue and fix it.

  • Meeting expected SLAs on issues and interaction with L1/L2 support teams and engineering teams will be required.

  • Think innovatively and come up with dashboards/tools that will make the support process easier and better.

Qualifications :

  • A Bachelors degree in Computer Science or a related field or have equivalent experience.

  • 5-8 years of IT experience in Support and DevOps role.

  • Expert in file handling and data structure in Python.

  • Good to have Unix fundamental knowledge and ability to work in vi editor.

  • Experience working in an Agile environment.

Required Skills analytical, Pandas module, SAP Apache Spark, ML, Python, self motivated, deadline focused detail oriented well organized, unix shell scripting, Unix, Agile, multi threading, Informatica Tibco Talend, to, AI, vi editor, troubleshooting, real, Python SnapLogic

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