IT Support Executive
2 days ago
Key Responsibilities:
- System & Network Support:
- Install, configure, and troubleshoot desktop systems, servers, printers, and LAN/WAN networks.
- Monitor internet connectivity and resolve any network issues promptly.
- Maintain and troubleshoot internal and client-side trading platforms like NSE, BSE, MCX, ODIN or rest trading software etc.
- Software Installation & Maintenance:
- Install and update financial and stock trading software.
- Ensure antivirus software is updated and systems are secure.
- Assist with software licensing and compliance.
- User Support:
- Provide first-level technical support to staff for hardware and software issues.
- Train employees on using trading terminals, back-office software, and security protocols.
- Trading Terminals & Data Feeds:
- Set up and maintain trading terminals for dealers and relationship managers.
- Manage real-time data feed connections and ensure uninterrupted service.
- Backups & Data Security:
- Perform regular data backups and ensure proper storage.
- Support cyber security efforts, monitor potential threats, and apply system updates.
- IT Inventory & Documentation:
- Maintain records of hardware and software inventory.
- Keep documentation of configurations, passwords, and software licenses.
- Coordination with Vendors:
- Liaise with software vendors (e.g., NSE, BSE, MCX, CDSL) for support and updates.
- Coordinate with internet and hardware service providers.
Skills & Qualifications:
- Diploma or Degree in IT, Computer Science, or related field.
- 1-3 years of experience in IT support, preferably in a stock broking or financial services firm.
- Familiarity with trading software (ODIN, RUPEESEED, SYMPHONY, etc.).
- Knowledge of Windows OS, basic networking, and troubleshooting.
- Good communication and problem-solving skills.
- Ability to work under pressure during market hours.
Working Hours:
Market hours (typically 8:30 AM – 5:30 PM), with flexibility for early setups and late support during high activity days.
Job Type: Full-time
Pay: ₹10, ₹37,424.43 per month
Work Location: In person
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