Senior Dynamic CRM developer

Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview
We are looking for an experienced Senior Dynamics 365 CRM / Power Platform Developer with a strong technical background in extending and integrating Microsoft Dynamics 365 CE and building complex business applications using the Power Platform. The ideal candidate will have extensive hands-on experience in solution architecture, custom development, integration, and deployment across environments, with a strong command of Microsoft Dataverse, Azure services, and ALM (Application Lifecycle Management) best practices.

Key Responsibilities

• Design, and implement solutions in Dynamics 365 Customer Engagement (CE) including Sales, Customer Service, and custom model-driven apps.
• Develop and customize CRM components including custom entities, forms, views, dashboards, workflows, business rules, plug-ins, JavaScript, and real-time workflows.
• Build custom business applications using Power Apps (Canvas and Model-Driven), Power Automate (Cloud Flows), and integrate with external data sources using Dataverse.
• Create and manage custom connectors, PCF (PowerApps Component Framework) controls, and utilize Azure Functions, Logic Apps, and Service Bus for complex integrations.
• Implement server-side code using C#, including Custom Workflow Activities and Plugin Assemblies, with strong debugging and unit testing practices.
• Manage CI/CD pipelines and solution deployments using Azure DevOps, including environment provisioning, branch strategy, and source control for solutions and code.
• Design and maintain custom security models, role-based access control, and field-level security in Dynamics 365 and Dataverse.
• Integrate Dynamics 365 with external systems using REST APIs, OData, webhooks, and Azure API Management.
• Participate in technical design reviews and code reviews.
• Provide technical documentation, unit tests, and support for UAT and production deployments.

Technical Skills Required

• Languages/Technologies: C#, .NET Framework/Core, JavaScript/TypeScript, Web APIs, HTML/CSS
• Platforms/Tools: Microsoft Dynamics 365 CE, Power Platform (Power Apps, Power Automate, Power BI), Microsoft Dataverse
• Azure Integration: Logic Apps, Azure Functions, Azure Service Bus, Key Vault, API Management
• DevOps/ALM: Azure DevOps (Pipelines, Boards, Git), Solution Layering, Environment Management, Configuration Migration
• Data Integration: SQL Server, OData, REST, SSIS, KingswaySoft (desirable)
• Custom Controls: PCF (PowerApps Component Framework)
• Security: OAuth 2.0, Azure AD, role-based access control, MFA-aware applications

Experience & Qualifications

• 5+ years of experience in Microsoft Dynamics 365 CE and Power Platform development.
• Deep understanding of Dynamics 365 SDK, API usage, Plugin registration tools (e.g., Plugin Registration Tool, XrmToolBox).
• Proven experience with enterprise-grade Power Platform solutions, including offline support, environment strategy, and solution segmentation.
• Experience with unit testing frameworks like FakeXrmEasy is a plus.
• Microsoft certifications preferred: PL-200, PL-400, PL-600, MB-600, or AZ-204.

Nice To Have

• Experience with Dynamics 365 Field Service, Project Operations, or Marketing modules.
• Knowledge of Power Virtual Agents and AI Builder.
• Exposure to front-end frameworks like React or Angular (for PCF controls).
• Familiarity with PowerShell scripting for deployment automation.

Why Join Us

• Work on enterprise-scale CRM/ERP digital transformation projects.
• Cutting-edge Microsoft ecosystem (Power Platform, Azure, Dynamics 365).
• Strong technical team and career growth opportunities.
• Access to training, certification reimbursemen

Compensation
Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

*Our Commitment to Diversity & Inclusion*
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.