Practice Engineer, AMP

PositionExpectations

• Create & Scale Enablement / Training Material . Channel your passion for teaching into designing, building, and maintaining high-impact, scalable enablement artifacts for the delivery teams. This includes role-based training courses (micro-modules, videos, labs, assessments) and onboarding/everboarding paths for Delivery Engineers and Project Managers
• Evolve the Application Transformation Framework (ATF) . Develop and maintain the core processes of our modernization methodology, including diagram-first process maps, ensuring the internal ATF site is the single source of truth
• Develop AI-driven Simulation Applications . Use AI and software development skills to build and evolve simulation applications that mimic common customer modernization challenges, to clearly identify product gaps, and test new features
• Develop Acceleration Tools . Use AI and software development skills to build and evolve reusable developer tools for delivery engineers to use on customer projects, to speed up the implementation of everyday project application transformation tasks that have been identified as relevant for multiple customer projects
• Drive Product & Process Improvemen t. Perform technical discovery by liaising with in-flight projects (shadowing, retrospectives) to identify bottlenecks. Synthesize these findings into well-formed product enhancement requests and collaborate with Product Engineering on prioritization and implementation
• Harvest & Publish Reusable Assets . Capture field-proven assets, solutions, and playbooks from projects; generalize them and publish them back into the central ATF and enablement library
• Define & Track Delivery Metrics . Help define and implement delivery telemetry, instrumenting ATF adoption signals and outcome metrics to contribute to concise internal dashboards
• Support & Mentor the Internal Community . Act as a key enablement partner by hosting office hours, contributing to internal help channels, and mentoring practitioners to amplify best practices

Technical Skills and Requirements

• Software Development . 4+ years in software development, directly involved as a developer on teams building enterprise-grade applications for organizations

• Programming Languages . Practical experience and proficiency in both:

• Building Java applications using enterprise frameworks like JEE or Spring.

• Creating tools and scripts using Python or to solve recurring integration/automation problems.

• Databases . Expertise in relational databases, particularly in SQL, stored procedures, and ORM tools like JPA and Hibernate

• System Design . Strong experience with system design, microservices architectures, and Domain-Driven Design approaches
• Technical Documentation . Demonstrated ability to create clear, high-quality technical documentation, including architectural diagrams
• Software Delivery Best Practices . Experience in using Agile and TDD methodologies, developing CI/CD pipelines, and leveraging Git version control
• Containerization . Knowledge of containerization and orchestration tools like Docker and Kubernetes
• Cloud Platforms . Experience in developing and deploying on at least one of the AWS/Azure/GCP cloud platforms

Bonus Skills

• MongoDB . Hands-on experience with MongoDB
• Technical Enablement Delivery . Experience designing and/or delivering technical training, enablement content, or tutorials. Having experience educating people through a teaching channel or on larger platforms with growing audiences is an advantage
• AI/LLM . Hands-on experience with using LLMs and AI technologies to aid development and/or build AI-based solutions
• Data Analysis . Familiarity with data analysis or business intelligence tools for creating dashboards and tracking metrics

Key Competencies

• Enablement Mindset . A genuine passion for acting as a force multiplier. This includes mentoring practitioners and a strong desire to create high-quality, reusable enablement artifacts (documentation, videos, training) that elevate the entire delivery organization
• Cross-Functional Collaboration . Ability to partner effectively with Product Management, Engineering, and field-facing teams to drive alignment and deliver results
• Exceptional Communication . Strong technical writing skills; can distill complex technical concepts into clear, concise process maps, documentation, and release notes
• Problem-Solving & Innovation . A systems-thinker with a passion for identifying process bottlenecks, analyzing root causes, and innovating solutions (e.g., AI-driven simulation applications, improved tooling)
• Data-Driven . An analytical approach to defining and measuring success, using telemetry and feedback to drive continuous improvement