Team Leader

2 days ago

Noida Sector Noida Uttar Pradesh, India CAG SHIPPING PVT LTD Full time ₹ 63,00,000 - ₹ 84,00,000 per year

Job Title: Team Lead – Freight Forwarding Operation

Company: Dubai Based Freight Forwarding

Work Location: Noida, India

Mode: Work from Office

Reporting to: Head of Logistics / Country Manager

Role Overview:

The Operations Manager / Team Lead will oversee end-to-end freight forwarding operations, ensuring timely, compliant, and cost-effective movement of goods across international borders. This role demands strong coordination with carriers, customs, clients, and internal teams to streamline export processes and uphold service excellence.

Key Responsibilities

  • Export Operations Management
  • Supervise and execute international freight forwarding activities.
  • Ensure accurate documentation: Bill of Lading, Commercial Invoice, Packing List, Certificate of Origin, etc.
  • Coordinate with customs brokers, shipping lines, and transporters for smooth cargo movement
  • Team Leadership
  • Lead and mentor a team of export coordinators and logistics executives
  • Allocate tasks, monitor performance, and conduct regular training sessions
  • Client & Vendor Coordination
  • Serve as primary point of contact for clients regarding shipment status and issue resolution
  • Negotiate rates and service terms with carriers and freight partners
  • Compliance & Documentation
  • Ensure adherence to international trade regulations, INCOTERMS, and country-specific export laws
  • Maintain records for audits and internal reviews
  • Process Optimization
  • Identify bottlenecks and implement process improvements for faster turnaround
  • Leverage digital tools and ERP systems to enhance operational efficiency
  • Reporting & Analysis
  • Generate MIS reports on shipment status, cost analysis, and vendor performance
  • Present operational KPIs to senior management

Required Skills & Qualifications

· Bachelor's degree in any stream, Logistics, Supply Chain, or related field will be a plus.

· 5+ years of experience in freight forwarding operations, with at least 2 years in a supervisory role.

· Strong knowledge of Incoterms, HS codes, and customs procedures.

· Proficiency in ERP/TMS systems.

· Excellent communication, leadership, and problem-solving skills.

Job Types: Full-time, Permanent

Pay: ₹50, ₹70,000.00 per month

Application Question(s):

  • Notice period?

Experience:

  • Freight forwarding Operations: 3 years (Required)

Work Location: In person

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