
Front Office Executive
3 days ago
Job Title: Front Office Executive
.Location: Noida - Sector 19 & Sector 143 Near Advant
Department: Front Office
Reports To: Hotel Manager / General Manager
Job Summary:
We are looking for a smart, well-groomed, and customer-oriented Front Office Executive to join our team at Embassy Inn. The ideal candidate should have excellent communication skills, a pleasant personality, and a passion for providing outstanding guest service. As the first point of contact for guests, you will play a vital role in creating a positive and welcoming experience at our hotel.
Key Responsibilities:
- Greet and welcome guests warmly upon arrival.
- Manage guest check-in and check-out procedures efficiently.
- Handle room reservations, cancellations, and inquiries via phone, email, or in person.
- Maintain guest records and ensure accurate billing and payments.
- Coordinate with housekeeping and other departments to ensure smooth guest service.
- Address guest complaints or requests promptly and professionally.
- Provide information about hotel facilities, services, and nearby attractions.
- Maintain the front desk area in a neat and organized manner.
- Follow hotel policies, safety, and security standards at all times.
Qualifications & Skills:
- Bachelor's degree or diploma in Hospitality, Hotel Management, or a related field (preferred).
- Prior experience in front office or guest relations in a hotel environment.
- Excellent communication and interpersonal skills.
- Proficient in MS Office and hotel management software.
- Well-groomed, confident, and courteous demeanor.
- Ability to handle pressure and multitask efficiently.
- Flexible to work in shifts, weekends, and holidays.
Benefits:
- Competitive salary and performance incentives.
- Accommodation and meals (if Required).
- Opportunities for growth and career development.
- Supportive and professional work environment.
Job Type: Full-time
Pay: ₹18, ₹25,000.00 per month
Benefits:
- Flexible schedule
- Food provided
Experience:
- Front office Executive: 1 year (Preferred)
Work Location: In person
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