Front Office Executive

3 days ago

Noida Sector Noida Uttar Pradesh, India The Embassy Inn Full time ₹ 1,80,000 - ₹ 3,00,000 per year

Job Title: Front Office Executive

.Location: Noida - Sector 19 & Sector 143 Near Advant

Department: Front Office

Reports To: Hotel Manager / General Manager

Job Summary:

We are looking for a smart, well-groomed, and customer-oriented Front Office Executive to join our team at Embassy Inn. The ideal candidate should have excellent communication skills, a pleasant personality, and a passion for providing outstanding guest service. As the first point of contact for guests, you will play a vital role in creating a positive and welcoming experience at our hotel.

Key Responsibilities:

  • Greet and welcome guests warmly upon arrival.
  • Manage guest check-in and check-out procedures efficiently.
  • Handle room reservations, cancellations, and inquiries via phone, email, or in person.
  • Maintain guest records and ensure accurate billing and payments.
  • Coordinate with housekeeping and other departments to ensure smooth guest service.
  • Address guest complaints or requests promptly and professionally.
  • Provide information about hotel facilities, services, and nearby attractions.
  • Maintain the front desk area in a neat and organized manner.
  • Follow hotel policies, safety, and security standards at all times.

Qualifications & Skills:

  • Bachelor's degree or diploma in Hospitality, Hotel Management, or a related field (preferred).
  • Prior experience in front office or guest relations in a hotel environment.
  • Excellent communication and interpersonal skills.
  • Proficient in MS Office and hotel management software.
  • Well-groomed, confident, and courteous demeanor.
  • Ability to handle pressure and multitask efficiently.
  • Flexible to work in shifts, weekends, and holidays.

Benefits:

  • Competitive salary and performance incentives.
  • Accommodation and meals (if Required).
  • Opportunities for growth and career development.
  • Supportive and professional work environment.

Job Type: Full-time

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided

Experience:

  • Front office Executive: 1 year (Preferred)

Work Location: In person

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