Front Office Manager

2 weeks ago


Begumpet Hyderabad Telangana, India Hotel Green Park Hyderabad Full time ₹ 8,00,000 - ₹ 9,00,000 per year
  • Oversee daily front desk operations.
  • Manage and train front desk staff.
  • Address guest inquiries and complaints.
  • Coordinate with housekeeping and maintenance departments.
  • Manage reservations and room assignments.
  • Ensure accurate record-keeping and billing.
  • Monitor front desk supplies and inventory.
  • Maintain a welcoming and professional front desk environment.
  • Ensure compliance with hotel policies and procedures.
  • Conducts day-to-day shift meetings or huddles. Initiates monthly department meetings with agenda and minutes.
  • Attends weekly staff meetings and sales strategy meetings when needed.
  • Ensures all policies and procedures are in place to adhered to. Ensures that all team members are trained on technical and service aspects of their position.
  • Ensures that all team members clearly understand their job roles, responsibilities, and performance expectations.
  • Gives constructive feedback to team members to assist them in their overall job performance.
  • Collaborates with managers, supervisors and hourly associates to develop and carry out ideas and procedures in order to continuously improve department performance.
  • Ensures good communication between all departments and the front office to better Serve our guests.

Job Types: Full-time, Permanent

Pay: ₹80, ₹90,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Paid time off
  • Provident Fund

Work Location: In person

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