Executive - Guest & Patient Relations

13 hours ago


Thiruvananthapuram, Kerala, India Care Hospital Full time

We are looking for a highly skilled and experienced Executive - Guest & Patient Relations to join our team. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our guests and patients.

Roles and Responsibility

  • Manage front desk operations, ensuring seamless check-in and check-out processes for guests and patients.
  • Develop and implement effective guest relation strategies to enhance customer satisfaction.
  • Coordinate with various departments to ensure efficient room preparation and issue resolution.
  • Handle guest complaints and concerns professionally and courteously.
  • Maintain accurate records of guest interactions and transactions.
  • Collaborate with the hospitality team to achieve high standards of service quality.

Job Requirements

  • Proven experience in guest relations or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Familiarity with hotel management systems and software.
  • Ability to maintain confidentiality and handle sensitive information.

Disclaimer: This job description has been sourced from a public domain and may have been modified by to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.



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