Head of Operations

2 weeks ago


Lower Parel Mumbai Maharashtra, India BTW Financial Services & Imf Pvt Ltd Full time ₹ 2,64,000 - ₹ 2,76,000 per year

Platform readiness and content publishing

● Take Graphy training and upload/maintain courses, pricing, bundles, coupons.

Course launch management

● Plan and execute new course launches with coordinators (content, landing pages, FAQs, pricing).

Pre‑recorded course coordination

● Gather recordings, ensure editing, thumbnails, transcripts, and QA before publish. Digital marketing and lead generation

● Run/coordinate performance marketing, SEO, email, affiliates, and social promotions. Partnerships (EdTech and institutions)

● Identify, pitch, and onboard partner companies/universities; finalize terms and integrations. Instructor acquisition and management

● Source instructors, negotiate revenue share, manage contracts and content timelines. Sales growth and revenue ownership

● Build monthly/quarterly growth plans, pricing, upsell/cross-sell Stakeholder and operations coordination

● Align with content, marketing, tech, support, and finance; maintain SOPs and dashboards.

Team building, training, and performance

● Hire, onboard, and coach sales and ops teams; run weekly reviews and playbooks. Customer experience and daily operations

● Oversee support, FAQs, refund/issue resolution, LMS access, and compliance.

Job Type: Full-time

Pay: ₹22, ₹23,000.00 per month

Work Location: In person


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