Front Office Manager

2 days ago

T Nagar Chennai Tamil Nadu, India Taz Kamar Family Hotel Full time ₹ 4,80,000 - ₹ 5,40,000 per year

Front Office Manager

Taz Kamar Hotel is seeking a dynamic, results-driven Front Office Manager to lead our team and uphold our premier standard of luxury hospitality.

Location: Chennai

Salary: Rs.40000/- - Rs.45000/- per month

About Taz Kamar Hotel

At Taz Kamar Hotel, we believe in delivering an unparalleled level of luxury and personalized service. As a flagship property, we are committed to creating memorable experiences for every guest from the moment they arrive. We are looking for an experienced Manager to be the strategic leader of our Front Office operations and an advocate for our culture of excellence.

The Role

The Front Office Manager is responsible for the overall operational success and strategic direction of the Guest Services Department, including the Front Desk, Concierge, and Guest Relations. This leadership role holds direct accountability for departmental financial performance, staff development, and ensuring superior guest satisfaction metrics are achieved daily.

Key Responsibilities

Staff Leadership & Development: Recruit, hire, train, schedule, coach, and evaluate the performance of all Front Office personnel, fostering a professional and empowering work environment.

Operational Management: Oversee all daily Front Office functions (check-in/out, reservations, cash handling), ensuring efficiency and strict adherence to all hotel policies and brand standards.

Financial Control & Revenue: Manage and control the departmental operating budget, including labor costs. Implement and drive strategies for upselling room types and packages to maximize room revenue.

Guest Experience & Recovery: Act as the ultimate escalation point for complex or highly sensitive guest issues, ensuring swift, effective service recovery, and using guest feedback to implement continuous improvement initiatives.

Interdepartmental Coordination: Maintain effective communication and collaboration with key departments, including Housekeeping, Sales, and Accounting, to guarantee a seamless and coordinated guest experience.

Systems & Compliance: Oversee the integrity and optimal utilization of the Property Management System (PMS) such as Opera or Fidelio, and ensure compliance with all security and emergency procedures.

Qualifications and Skills

Required:

Minimum of 3+ years of progressive management experience within a luxury hotel Front Office or Guest Services department.

Proven track record of managing and developing a successful team.

Demonstrable experience with budget management, labor control, and revenue generation strategies.

Strong analytical skills to interpret guest satisfaction data (e.g., GSS scores) and operational reports.

Excellent conflict resolution, verbal, and written communication skills in English.

Proficiency with enterprise Property Management Systems (PMS).

Preferred:

Bachelor's Degree in Hospitality Management or a related field.

Previous experience opening a new hotel or implementing a major system transition.

Knowledge of a second language.

Job Types: Full-time, Permanent

Pay: ₹40, ₹45,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided

Experience:

  • Hotel management: 5 years (Required)

Work Location: In person

  • Front Office Associate

    13 hours ago

    T Nagar, Chennai, Tamil Nadu, India ojo Technologies Full time

    Front Office and Data Management Front Office Management Employees Coordination Share Market - Customer Relationship. Digital Social Media Promotion **Education**: - Bachelor's (preferred) **Language**: - Hindi (preferred) - English (preferred) Work Location: In person

  • Front Office Executive

    4 days ago

    T Nagar, Chennai, Tamil Nadu, India Baashyaam Construction Full time

    **JD For Front Office Executive** **Location: Chennai ( T.Nagar )** **Experience: 2 to 5 Years** **Employment Type: Full-Time** **Reporting To: HR-Head** **Joining: Immediate Joiners Only** **Job Summary**: **Key Responsibilities**: **Front Desk Management** - Greet and welcome visitors in a professional and friendly manner. - Manage incoming calls -...

  • Front Office Admin

    1 week ago

    T Nagar, Chennai, Tamil Nadu, India Bocxy Glam Private Limited Full time

    **Job Title**: FRONT OFFICE ADMIN - FRESHER **Location**: T.Nagar **Job Type**: Full-Time **Experience**: Fresher **Salary**: 10,000/ Month **Job Summary**: **Key Responsibilities**: - Greet and welcome visitors with a friendly attitude. - Answer and direct phone calls in a professional manner. - Manage and maintain the reception area, ensuring...

  • Receptionist Front Office

    1 week ago

    T Nagar, Chennai, Tamil Nadu, India Chennai Talkies Full time

    **Front Desk Officer Job Responsibilities and Duties** - Answers phone calls courteously - Guides guests - Handles client complaints - Files documents - Maintains schedules - Plans business travel - Refills office supplies - Receives deliveries - Responds to customer inquiries **Front Desk Officer Job Requirements** - Excellent communication skills -...

  • Front Office Admin

    4 days ago

    T Nagar, Chennai, Tamil Nadu, India Valam Solutions Full time

    Exp :Any degree a similar field with 1 to 4 years of experience. Qualification: - Looking Immediate joiners Only - Office Admin, Front Office, Customer Service, Customer Support - Experience in Excel - **Excellent Communication skills**. Pay: ₹16,000.00 - ₹18,000.00 per month **Benefits**: - Leave encashment - Paid sick time Schedule: - Day...

  • Admin and Front Office Executive

    2 weeks ago

    T Nagar, Chennai, Tamil Nadu, India Inetz Technologies Pvt. Full time ₹ 1,20,000 - ₹ 1,44,000 per year

    Recruitment for Front Office Executive (Female)Company Overview :Fabhost Web Solutions is a well-established web development company with over 18 years of experience in providing comprehensive online business solutions.We specialize in website development, SEO, digital marketing, and web data management for clients across various industries.Position...

  • Front Office Manager

    2 weeks ago

    tamil nadu, India The High Garden Full time

    Job SummaryThe Front Office Manager will oversee the daily operations of the hotel's reception and guest service areas, ensuring smooth check-in/check-out processes, high-quality guest experiences, and efficient coordination with other departments. Responsible for staff management, revenue generation through upselling, and maintaining service standards for a...

  • Front Office Admin Assistant

    1 week ago

    T Nagar, Chennai, Tamil Nadu, India Inetz Technologies Pvt. Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    IMMEDIATE RECRUITMENT FOR FRONT OFFICE EXECUTIVEResponsibilities:Handling calls, and overseeing the front office operations.Participation in overall administration activities.Organize, update and maintain events, files and records in a digital manner.Skills Required:Active listening and good communication skillsBasics of MS Office Excel and...

  • Front Office Executive

    4 days ago

    Anna Salai, Chennai, Tamil Nadu, India Spacelance Office Solutions Pvt. Ltd. Full time

    We are looking for a suitable **SUITABLE CANDIDATE** as **Front** **Office /Customer Relations** for our office in Spencer Plaza, Mount Road, Chennai **ONLY LOCAL CANDIDATES FROM CHENNAI NEEDS TO APPY ** Your job includes: - Serve Front Office, Collect postages / couriers etc. - Handle Operations - Deal with Walk-in Customers - Reporting, daily status...

  • Front Office

    4 days ago

    T Nagar, Chennai, Tamil Nadu, India Fabhost web solution Full time

    **OPENINGS FOR FRONT OFFICE ADMIN EXECUTIVE** **Company Introduction**: Fabhost Web Solutions, We are 18 years old web development company involved in various types of online commercial activities like building websites, SEO, Digital Marketing and maintaining various web data’s. **Qualification**: Any Graduate/ Fresher **Salary**: 10000 -...