File Operations Engineer

4 days ago

Chandigarh, Chandigarh, India Priority Idc Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Company Profile

Priority Technology Holdings, Inc. (NASDAQ: PRTH), is headquartered in Alpharetta, Georgia USA. Our India office is located in Chandigarh, where our dynamic team builds state of the art, sophisticated Fintech products & solutions.

We are an emerging payments powerhouse that offers a single unified platform for Banking & Payments powering modern commerce. Priority offers a unique family of products which integrate into SMB Payments, B2B Payments and Enterprise Payments to help businesses thrive.

We are on a mission to offer an industry agnostic platform that enables businesses to collect, store and send money using various new age payment methods.

Priority is an employee-first organisation and we continually strive to ensure their professional and personal success supported by employee friendly policies and a positive work environment built on mutual respect and professionalism. We offer a dynamic work environment, with continuous growth & learning opportunities. We believe in growing together and our people are the driving force behind our success.

Job Description

  • years of experience in Managed File Transfer (MFT) administration, operations, or related IT field
  • Understanding of secure file transfer protocols (SFTP/FTPS/HTTPS/SSH)
  • Exposure to MFT platforms and file transfer tools
  • Basic scripting or automation skills (Python, Bash, PowerShell preferred)
  • Basic knowledge of Apache NiFi for building, monitoring, and troubleshooting data flows
  • Familiarity with Linux/Windows operating systems
  • Interest in cloud technologies (AWS preferred)
  • Strong analytical, problem-solving, and troubleshooting skills
  • Ability to follow documented procedures and work within established guidelines

Requirements

  • Assist in monitoring MFT platform performance and uptime
  • Support day-to-day file transfer operations, including job monitoring, troubleshooting, and incident resolution under guidance
  • Escalate unresolved issues to senior engineers while documenting findings
  • Perform routine file transfer tasks, including onboarding new file transfer partners and updating configurations
  • Create and maintain documentation for workflows, standard operating procedures (SOPs), and troubleshooting guides
  • Follow security and compliance standards for handling sensitive information
  • Work with internal teams to understand requirements and implement changes under supervision
  • Assist in maintaining logs and audit records for operational activities
  • Participate in knowledge sharing and training sessions to enhance skills
  • Support automation initiatives by writing or modifying basic scripts under mentorship
  • Collaborate with cross-functional teams to ensure smooth data transfers between internal and external systems

Benefits

  • • 5 Days Working
  • • One Complimentary Meal per Day
  • • Internet Reimbursement
  • • Gym Reimbsement
  • • Group Medical Insurance
  • • Mental Health support benefits
  • • Relocation Assistance (if Applicable)

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