Director of Client Services
24 hours ago
Company Description
Akar Advertising & Marketing Pvt. Ltd., headquartered in Bangalore since 1980, has been delivering innovative advertising solutions for over four decades. With a strong presence across India, including branches in Mumbai, Delhi, Hyderabad, and more, the company provides full-service marketing for both public and private sector clients. Akar specializes in branding, communication, and creative marketing strategies, ensuring that clients' messages not only reach their audience but also leave a lasting impact.
Role Description
This is a full-time on-site role based in Mumbai for a Director of Client Services. The responsibilities include managing key client relationships, ensuring customer satisfaction, and overseeing the delivery of exceptional client service. The role also involves strategic leadership, guiding and mentoring a team, identifying growth opportunities, and collaborating with internal teams to address client needs effectively.
Qualifications
- Proven expertise in Client Services and Customer Service to build and nurture lasting client relationships.
- Strong Analytical Skills and the ability to strategize and solve complex client challenges.
- Demonstrated experience in achieving Customer Satisfaction through the delivery of tailored solutions.
- Effective Team Management skills, including mentoring and leading diverse teams to achieve business goals.
- Excellent communication and interpersonal skills with the ability to collaborate with multiple stakeholders.
- Bachelor's or Master's degree in Business Administration, Marketing, or related field.
- Experience in the advertising or marketing industry is a significant advantage.
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