Client Experience Manager
1 week ago
Job Summary
We are hiring a Client Relationship Manager for our client to manage premium accounts and high-value business clients. The ideal candidate has strong communication skills and prior experience working with high-net-worth individuals or decision-makers in hospitality, coworking spaces (e.g., WeWork), or banking.
Key Responsibilities
- Act as the primary point of contact for assigned clients
- Build and maintain strong relationships with business owners and key stakeholders
- Ensure a high-quality, seamless client experience
- Address and resolve client concerns quickly and professionally
- Coordinate with internal teams to meet client expectations
- Maintain accurate client records, reports, and communication logs
Candidate Requirements
- Minimum 5 years of experience in client management, customer success, or relationship management
- Experience in hospitality, banking, coworking, or premium service environments preferred
- Excellent verbal and written communication skills
- Strong interpersonal, problem-solving, and client-handling abilities
- Candidates living within 5 km of Kondapur preferred
- Willingness to travel up to 50%
Working Hours
- Monday to Saturday, 9:00 AM – 6:00 PM
- 2nd and 4th Saturdays off
- Travel is required
Why Join Us
- Work directly with premium clientele and key decision-makers
- Be part of a dynamic, professional, and growth-oriented team
Job Type: Full-time
Pay: ₹50, ₹80,000.00 per month
Application Question(s):
- Do you have at least 5 years of experience managing premium clients or key business accounts (hospitality, banking, coworking, or similar)
- Are you comfortable interacting with business owners, senior stakeholders, and high-value clients on a daily basis?
Work Location: In person
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