Executive - Logistics - B2B

11 hours ago

Mumbai City District, India Hamilton Housewares Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Title: Executive Logistics - B2B

Location: Kandivali 2, Mumbai

Interested candidates can share CV to -

Key Responsibilities:

  1. SLA Monitoring: Track, analyze, and report on B2B SLA delivery performance to ensure timely order fulfillment and high customer satisfaction.
  2. Issue Resolution: Handle and resolve B2B operational issues by collaborating with transporters, warehouses, and client service teams to minimize delays.
  3. SRN/POD Management: Oversee Stock Receipt Note (SRN) process, validate receipts, reconcile discrepancies, and manage Proof of Delivery (POD) for audit and compliance.
  4. MIS Reporting: Prepare, update, and circulate MIS reports on B2B/e-commerce orders and shipment data to support management decisions.
  5. Process Compliance: Ensure adherence to SOPs, client requirements, and internal compliance standards.
  6. Continuous Improvement: Identify process gaps and implement solutions to improve efficiency, accuracy, and turnaround times.

Key Competencies & Skills:

  • Proficiency in Excel, data analysis, and reporting tools
  • Knowledge of ERP/WMS/TMS platforms
  • Strong analytical mindset with problem-solving ability
  • Excellent stakeholder management and communication skills

Qualification:

  • Bachelors degree in Supply Chain Management, Logistics, or Commerce (mandatory)

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