Sales Manager

20 hours ago

Perintalmanna Kerala, India Mark Motors Full time

Sales & Business Development

  • Achieve monthly, quarterly, and annual sales targets (retail, institutional, and exchange).
  • Drive enquiry generation through walk-ins, digital leads, field activities, and local promotions.
  • Monitor model-wise, variant-wise, and color-wise sales performance.
  • Plan and execute sales campaigns, festivals offers, and special schemes.

Team Management

  • Recruit, train, and motivate sales executives and team leaders.
  • Assign targets and monitor individual performance daily.
  • Conduct daily morning meetings, product briefings, and role-play sessions.
  • Handle team discipline, attendance, and performance appraisals.

Customer Experience

  • Ensure high-quality customer interaction from enquiry to delivery.
  • Resolve customer complaints and escalations related to sales.
  • Ensure proper test ride, follow-up, and delivery processes.
  • Maintain high customer satisfaction and positive feedback.

Process & MIS

  • Ensure proper use of DMS/CRM for enquiry entry, follow-ups, and closures.
  • Track conversion ratios, lost cases, and ageing of enquiries.
  • Prepare and submit daily, weekly, and monthly sales MIS to management and OEM.
  • Ensure compliance with company and OEM sales processes.

Stock & Coordination

  • Coordinate with inventory team for vehicle availability and timely delivery.
  • Plan stock as per market demand, MOP, and ageing vehicles.
  • Push slow-moving models and aged stock.
  • Coordinate with RTO, finance, insurance, and accessories teams for smooth deliveries.

Finance & Exchange

  • Monitor finance approvals, disbursements, and rejections.
  • Ensure exchange evaluations and closures are done transparently.
  • Coordinate with finance partners to improve penetration.

Marketing & Local Activities

  • Plan local marketing activities, roadshows, and village campaigns.
  • Monitor lead quality from digital and OEM sources.
  • Build relationships with corporate, fleet, and institutional customers.

Compliance & Reporting

  • Ensure adherence to OEM guidelines and audit requirements.
  • Handle OEM sales audits and performance reviews.
  • Maintain all sales-related documents and records.

Strategic Role

  • Analyze market trends, competitor activity, and pricing strategies.
  • Suggest corrective actions to improve sales and profitability.
  • Support management in expansion and new showroom planning.

Job Type: Full-time

Pay: From ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement

Education:

  • Bachelor's (Required)

Experience:

  • Automobile sales: 2 years (Preferred)

Work Location: In person

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