Customer Support Associate

1 day ago

Coimbatore, Tamil Nadu, India Universal Digital Innovators Full time ₹ 1,44,000 - ₹ 1,80,000 per year

Job title: Customer Servive Executive

Location: REMOTE | (US SHIFT)(only local candidates preferred)

Job type: Full-time

Shift Timing: 5:00 PM to 2:00 AM IST (US Time Zone Support)

Job summary: We are seeking a proactive and customer-focused Customer Service Executive to manage load booking and handle outbound sales calls for clients in the US logistics industry. The ideal candidate will have strong communication skills, attention to detail, and the ability to work independently during US business hours.

Qualifications and skills:

* Min. 1 year experience in customer service, BPO, sales, or US logistics

* Excellent verbal and written English communication skills. and verbal knowledge of Hindi is required.

* Salary as per industry standards based on experience

Key Responsibilities:

* Handle inbound/outbound calls for load booking and coordination

* Make outbound sales calls to trucking companies and logistics partners

* Provide real-time support to clients, drivers, and dispatchers

* Ensure timely updates and confirmations for shipments

* Build and maintain customer relationships

* Meet daily booking targets with sales/ops team

* Ensure customer satisfaction

Interested candidates can share their resume through or whatsapp / call PRIYADHARSHINI (HR)

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Language:

  • English (Required)
  • Hindi (Required)

Work Location: Remote

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