Customer Support Engineer

Job Responsibilities:Make outbound calls to customers for business promotions and inquiries.Handle inbound calls, resolve queries, and provide accurate information.Maintain proper records of calls and customer interactions.Build strong rapport with customers and ensure follow-ups.If anyone Interested Please share CV at Job Types: Full-time, Permanent,...

Managing the service calls, Allocate to service engineers based across Gujarat, Call allocation, follow-up and completion in CRM. Stock and inventory management. Spare part mobilization to engineers. **Key Responsibilities**: - Handle inbound and outbound calls efficiently - Address customer inquiries and resolve issues promptly - Ensure customer...

Managing the service calls, Allocate to service engineers based across Gujarat, Call allocation, follow-up and completion in CRM. Stock and inventory management. Spare part mobilization to engineers.Key Responsibilities:- Handle inbound and outbound calls efficiently- Address customer inquiries and resolve issues promptly- Ensure customer satisfaction by...

Responsibilities:Attend service calls on-site promptly.Prepare and submit detailed service/work reports.Resolving Customers queries.Managing inbound and outbound phone calls.Monitoring entire process of pick up to delivery.Resolve customer queries, complaints, and service issuesDiagnose and resolve mechanical, electrical, and PLC-related faults.Provide...

**Position**: Sales Development Representative This is an exciting position where you will proactively market and sell a range of wood working machinery such as wide hydraulic cold press, edge banders, panel saws, multi boring, duct collector, vacuum press and CNC machinery. This is an ideal role for a sales person with technical sales and fabrication...

**Position**: Sales Development Representative This is an exciting position where you will proactively market and sell a range of wood working machinery such as wide hydraulic cold press, edge banders, panel saws, multi boring, duct collector, vacuum press and CNC machinery. This is an ideal role for a sales person with technical sales and fabrication...

Location: Surat Experience:0 - 2 Years Role Overview We are looking for a Customer Support Executive (Chat) to join our team in Surat. You'll be the first point of contact for our users, offering real-time assistance via chat (and email, if needed). This role is not just about resolving issues — it's about enhancing user experience,...

Company DescriptionBergen Systems Pvt Ltd provides robust, innovative, and durable solutions for the electronics industry in India. With a focus on PCB Assembly Equipment, Wire Processing Equipment, and Semiconductor Packaging Equipment, Bergen Systems has become a key supplier for industry leaders in India. For over 30 years, Bergen Systems has set...

Position: Technical Support Engineer (Ahmedabad | WFO)Experience: 2–4 YearsWe're looking for a proactive and technically skilled Customer Experience Engineer to join our team in Ahmedabad. The ideal candidate will provide application support, troubleshoot technical issues, and ensure timely resolution via ITSM/ticketing systems — all while meeting...

Company Description Bergen Systems Pvt Ltd provides robust, innovative, and durable solutions for the electronics industry in India. With a focus on PCB Assembly Equipment, Wire Processing Equipment, and Semiconductor Packaging Equipment, Bergen Systems has become a key supplier for industry leaders in India. For over 30 years, Bergen Systems has set...