Customer Service Call Centre

Managing the service calls, Allocate to service engineers based across Gujarat, Call allocation, follow-up and completion in CRM. Stock and inventory management. Spare part mobilization to engineers. **Key Responsibilities**: - Handle inbound and outbound calls efficiently - Address customer inquiries and resolve issues promptly - Ensure customer...

Job Description:Provide technical support and resolve application-related issues.To solve the queries of the customer via Mail, Chat & Call.Maintain a better relationship with the customers.To provide the best resolution to the customers.Maintain a thorough knowledge of the company's products, services, and processesNotify customers regarding investigation...

Job Responsibilities:Make outbound calls to customers for business promotions and inquiries.Handle inbound calls, resolve queries, and provide accurate information.Maintain proper records of calls and customer interactions.Build strong rapport with customers and ensure follow-ups.If anyone Interested Please share CV at Job Types: Full-time, Permanent,...

**211676**Job Posting** Mar 6, 2025, 11:47:50 PM | **Primary Location** Ahmedabad - AMD | **Unposting Date** Mar 31, 2025, 3:59:00 PM **Description** **About the role** We are recruiting for the role Customer Services Officer within Customer Contact Centre based in Ahmedabad, India. The Customer Services Officer is responsible for all service delivery...

**Position**: Call Centre Executive **JOB DESCRIPTION**: - **Location: Satellite, Ahmedabad, Gujarat.** **Job Types**: Full-time, Fresher Pay: ₹15,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental Pay: - Performance bonus Work Location: In person

The Call Center Quality Assurance Executive will be responsible for ensuring that our call centre operations meet or exceed established quality standards. This role will involve monitoring and evaluating customer interactions, providing feedback and coaching to call centre agents, and implementing strategies to improve overall performance and customer...

The Call Center Quality Assurance Executive will be responsible for ensuring that our call centre operations meet or exceed established quality standards. This role will involve monitoring and evaluating customer interactions, providing feedback and coaching to call centre agents, and implementing strategies to improve overall performance and customer...

**About the role** We are recruiting for the role Customer Services Officer within Customer Contact Centre based in Ahmedabad, India. The Customer Services Officer is responsible for all service delivery aspects of the Contact Centre. You will manage the service quality, service levels and revenue generation through teams in accordance with defined...

**211618**Job Posting** Mar 6, 2025, 11:48:36 PM | **Primary Location** Ahmedabad - AMD | **Unposting Date** Mar 31, 2025, 3:59:00 PM **Description** **About the role**: We are currently recruiting for Customer Services Supervisor for Customer Contact Centre in Ahmedabad, India. Your specific responsibilities will include: - Trains the existing team...

Responsibilities:Attend service calls on-site promptly.Prepare and submit detailed service/work reports.Resolving Customers queries.Managing inbound and outbound phone calls.Monitoring entire process of pick up to delivery.Resolve customer queries, complaints, and service issuesDiagnose and resolve mechanical, electrical, and PLC-related faults.Provide...