Chat Support Executive

2 weeks ago


Noida Sector Noida Uttar Pradesh, India Winet Infratel Full time ₹ 1,20,000 - ₹ 1,80,000 per year

Job Title: Backend Support Executive Language Malayalam

Experience- 6month- 1yrs

Key Responsibilities:

  • Resolve customer queries via WhatsApp using the Zeapl Panel.
  • Ensure ticket resolution by closing or forwarding them appropriately on the panel.
  • Occasionally handle customer issues via calls and emails.

Language Requirements:

  • Malayalam (1 resource)

Skills & Qualifications:

  • Proficiency in the respective language, Language Malayalam (written and verbal).
  • Experience in customer support or backend operations is preferred.
  • Familiarity with ticketing systems, WhatsApp business tools, and email handling.
  • Good communication and problem-solving skills.

Job Type: Full-time

Pay: ₹12, ₹18,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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