Chat Support Executive
2 weeks ago
Job Title: Backend Support Executive Language Malayalam
Experience- 6month- 1yrs
Key Responsibilities:
- Resolve customer queries via WhatsApp using the Zeapl Panel.
- Ensure ticket resolution by closing or forwarding them appropriately on the panel.
- Occasionally handle customer issues via calls and emails.
Language Requirements:
- Malayalam (1 resource)
Skills & Qualifications:
- Proficiency in the respective language, Language Malayalam (written and verbal).
- Experience in customer support or backend operations is preferred.
- Familiarity with ticketing systems, WhatsApp business tools, and email handling.
- Good communication and problem-solving skills.
Job Type: Full-time
Pay: ₹12, ₹18,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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