BAMS Doctor

5 days ago

Pune, Maharashtra, India Zeno Health Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Doctor will play a critical role in an Ecommerce/online business, providing teleconsultation and generating accurate digital prescriptions for customers. This role requires excellent communication skills to ensure customer satisfaction by understanding and addressing their queries effectively.

Key Responsibilities:

Digital Prescription Generation:

  • Evaluate customer health details provided during the order process.
  • Generate accurate and compliant digital prescriptions tailored to customer needs.

Teleconsultation:

  • Conduct teleconsultations for each assigned order.
  • Provide expert medical advice and ensure the customer fully understands their treatment plan.

Customer Query Resolution:

  • Communicate effectively with customers to understand their concerns.
  • Address and resolve customer queries related to prescriptions and treatments promptly.

Compliance and Quality Assurance:

  • Ensure all prescriptions adhere to legal and medical guidelines.
  • Maintain accurate documentation of consultations for reference and compliance.

Collaboration:

  • Work closely with customer support teams to enhance the overall customer experience.
  • Provide feedback for process improvements where applicable.

Skills and Qualifications:

  • MBBS or equivalent degree (required).
  • Valid medical license to practice and prescribe medication.
  • Strong verbal and written communication skills.

Call HR Sher Bano

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